{"id":742,"date":"2011-09-23T15:59:36","date_gmt":"2011-09-23T19:59:36","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2011\/09\/23\/mail-cant-verify-the-identity-of\/"},"modified":"2023-07-17T17:35:39","modified_gmt":"2023-07-17T21:35:39","slug":"mail-cant-verify-the-identity-of","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/mail-cant-verify-the-identity-of\/","title":{"rendered":"Mac Mail Error &#8211; Mail can&#8217;t verify the identity of &#8220;mail.domain.com&#8221;"},"content":{"rendered":"<h2>Troubleshooting the Apple Mail error: \u201cMail Can\u2019t Verify the Identity\u2026\u201d<\/h2>\n<p>A fairly common error with <a href=\"\/support\/email\/set-up-mac-mail\/\">Apple Mail<\/a> is the error: Mail can\u2019t verify the identity of \u201c<em>mail.domain.com<\/em>\u201c. A typical cause of the issue is that the certificate for this server is invalid. You may also be connecting to a server that is pretending to be \u201c<em>mail.domain.com<\/em>\u201d which could put your confidential information at risk. Do not connect to the server if your see that it is connecting to the wrong server. <\/p>\n<p align=\"center\"><a href=\"\/support\/wp-content\/uploads\/2011\/09\/macmail_troubleshooting_cant_verify_identiy.gif\" rel=\"lightbox-0\"><img decoding=\"async\" width=\"760\" height=\"576\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/09\/macmail_troubleshooting_cant_verify_identiy.gif\" class=\"optimized-lcp-image\" alt=\"cant_verify_identiy\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\"><\/a><\/p>\n<div style=\"clear:both;\"><\/div>\n\n<h2>Troubleshooting the Mac Mail error<\/h2>\n<p>When Mac Mail connects to your server, it by default attempts to connect using a SSL connection. On shared servers, the SSL certificate will look similar to <em>secure108.inmotionhosting.com<\/em>. Mac mail is throwing an error because it is not seeing a SSL certificate for \u201c<em>mail.example.com<\/em>\u201c, and instead it is seeing the <em>secure108.inmotionhosting.com<\/em> certificate. This is common, and it is safe to ignore. Click \u201c<em>Connect<\/em>\u201d to ignore this message and continue. To verify it is an inmotionhosting.com certificate, click \u201c<em>Show Certificate<\/em>\u201c, and you should see it listed.<\/p>\n<p align=\"center\"><a href=\"\/support\/wp-content\/uploads\/2011\/09\/macmail_troubleshooting_verify_certificate.gif\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"verify_certificate\" class=\"std_ss size-full wp-image-6270\" height=\"606\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/09\/macmail_troubleshooting_verify_certificate.gif\" width=\"744\"><\/a><\/p>\n<div style=\"clear:both;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Troubleshooting the Apple Mail error: \u201cMail Can\u2019t Verify the Identity\u2026\u201d A fairly common error with Apple Mail is the error: Mail can\u2019t verify the identity of \u201cmail.domain.com\u201c. A typical cause of the issue is that the certificate for this server is invalid. You may also be connecting to a server that is pretending to be<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/mail-cant-verify-the-identity-of\/\"> Read More ><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4348,4],"tags":[],"class_list":["post-742","post","type-post","status-publish","format-standard","hentry","category-dns-nameserver-changes","category-email"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mac Mail Error - Mail can&#039;t verify the identity of &quot;mail.domain.com&quot; | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"This troubleshooting article will assist you with the Mac Mail Error - Mail can&#039;t verify the identity of mail.domain.com\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/mail-cant-verify-the-identity-of\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mac Mail Error - Mail can&#039;t verify the identity of &quot;mail.domain.com&quot; | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"This troubleshooting article will assist you with the Mac Mail Error - Mail can&#039;t verify the identity of mail.domain.com\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/email\/mail-cant-verify-the-identity-of\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2011-09-23T19:59:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-17T21:35:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/09\/macmail_troubleshooting_cant_verify_identiy.gif\" \/>\n<meta name=\"author\" content=\"Brad Markle\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brad Markle\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/mail-cant-verify-the-identity-of\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/mail-cant-verify-the-identity-of\/\"},\"author\":{\"name\":\"Brad Markle\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/5ae05d1210b0ef63c437ccedce2799bf\"},\"headline\":\"Mac Mail Error &#8211; 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