{"id":51144,"date":"2019-12-30T16:48:34","date_gmt":"2019-12-30T21:48:34","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=51144"},"modified":"2021-08-16T15:44:54","modified_gmt":"2021-08-16T19:44:54","slug":"adding-facebook-messenger-to-wordpress-with-the-customer-chat-plugin","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/adding-facebook-messenger-to-wordpress-with-the-customer-chat-plugin\/","title":{"rendered":"Adding Facebook Messenger to WordPress with the Customer Chat Plugin"},"content":{"rendered":"\n<p>In this article:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"#messenger\">What is the Facebook Messenger Customer Chat Plugin?<\/a><\/li><li><a href=\"#advantages\">Advantages of the Facebook Messenger Customer Chat Plugin<\/a><\/li><li><a href=\"#install\">Install and Setup<\/a><\/li><li><a href=\"#tips\">Troubleshooting Tips<\/a><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"messenger\">What is the Facebook Messenger Customer Chat Plugin?<\/h2>\n\n\n\n<p>If you\u2019re looking for a way to elevate your WordPress website, consider improving the way you communicate with your customers. No matter what size your business is, customer support and communication are likely vital to your organization\u2019s success.&nbsp;<br><\/p>\n\n\n\n<p>Streamlining and simplifying how you connect with customers can help grow your brand while saving you time and money.&nbsp;<br><\/p>\n\n\n\n<p>Possibly the most effective way to accomplish this via your WordPress site is to add the <a href=\"https:\/\/wordpress.org\/plugins\/facebook-messenger-customer-chat\/\"><strong>Facebook Messenger Customer Chat WordPress plugin<\/strong><\/a> to your site\u2019s arsenal.&nbsp;<br><\/p>\n\n\n\n<p>The customer chat plugin automatically loads recent chat history between you and your customers, meaning any recent interactions with customers on messenger.com, the Messenger app, or in the customer chat plugin on your website will be visible on all three.&nbsp;<br><\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center\">Not on WordPress yet?<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.inmotionhosting.com\/support\/amp\/how-to-contact-customer-service\/\">Call InMotion Hosting to get your website started today!<\/a><\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"advantages\">Advantages of the Facebook Messenger Customer Chat Plugin<\/h2>\n\n\n\n<p>The Facebook Messenger Customer Chat plugin allows you to create a streamlined experience for your customers, and enables you to continue the conversation even after they have left your WordPress site. It also eliminates the need to capture customer information for follow up communications. Simply pick up where you left off in the same conversation in Messenger.<br><\/p>\n\n\n\n<p>In an age where social media has changed the way companies communicate and market to customers, your website\u2019s \u201cContact Us\u201d section is becoming increasingly outdated.&nbsp;<br><\/p>\n\n\n\n<p>The Facebook Messenger Customer Chat plugin is a great way to demonstrate your business has its finger on the pulse of current communication trends.<br><\/p>\n\n\n\n<p>And while it\u2019s likely your business has a Facebook page, why not drive traffic to your WordPress website and engage them through Facebook Messenger there?&nbsp;<br><\/p>\n\n\n\n<p>Not only can the customer chat plugin improve your marketing and communication capabilities, but it\u2019s 100 percent free, making it an extremely effective way to grow your business without increasing your spend.&nbsp;<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"install\">Install and Setup<\/h2>\n\n\n\n<p>Installation and setup for the Facebook Messenger Customer Chat plugin is simple and easy. To install the plugin, simply search for, download, and install the plugin through your WordPress administrator panel, just like you would any other WordPress plugin.&nbsp;<br><\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center\">New to installing a WordPress plugin?<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/plugins\/install-wordpress-plugins\/\">How to install a WordPress plugin using the built-in plugin search<\/a><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"alert alert-danger\">NOTE! This plugin requires WordPress Version 3.9 or higher, so you\u2019ll want to make sure you update to the latest version of WordPress before you begin.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tips\">Troubleshooting Tips<\/h2>\n\n\n\n<p>If you&#8217;re experiencing issues getting the Facebook Messenger Customer Chat plugin to render properly, try the tips below.<br><\/p>\n\n\n\n<p>If you need additional help troubleshooting plugin issues, check out our article on <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/troubleshooting-wordpress-plugins\/\">Troubleshooting WordPress Plugins<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>If you see an error message reading &#8220;<strong>Refused to display *** in a frame because an ancestor violates the following Content Security Policy directive: ***<\/strong>,\u201d check that page domain that the plugin is being rendered on has been whitelisted. You may also need to ensure you have not set the Referrer-Policy header to \u201cno-referrer.\u201d<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>If you\u2019re using Firefox, the Firefox Facebook Container Add-On prevents the plugin from showing up. You\u2019ll need to remove the add-on if you want the plugin to render.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Additionally, private Firefox desktop browsers (version 63 and above) and Firefox mobile browsers block content tracking by default, which prevents the plugin from rendering. Turn off content blocking to see the plugin render.<\/li><\/ul>\n\n\n\n<p>Available on all InMotion Hosting Plans, and featuring an intuitive user experience and a slate of valuable features all at no cost, the Facebook Messenger Customer Chat plugin might be just the tool you need to take your website and business to the next level.<br><\/p>\n\n\n\n<p>Not sure which <a href=\"https:\/\/www.inmotionhosting.com\/\">web hosting plan<\/a> is right for your business needs? Let us help!&nbsp;<br><\/p>\n\n\n\n<p><a href=\"https:\/\/www.inmotionhosting.com\/contact\">Contact InMotion<\/a> today to get started!<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article: What is the Facebook Messenger Customer Chat Plugin? Advantages of the Facebook Messenger Customer Chat Plugin Install and Setup Troubleshooting Tips What is the Facebook Messenger Customer Chat Plugin? If you\u2019re looking for a way to elevate your WordPress website, consider improving the way you communicate with your customers. No matter what<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/adding-facebook-messenger-to-wordpress-with-the-customer-chat-plugin\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57014,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[56],"tags":[],"class_list":["post-51144","post","type-post","status-publish","format-standard","hentry","category-wordpress"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Adding Facebook Messenger to WordPress with the Customer Chat Plugin<\/title>\n<meta name=\"description\" content=\"Messenger customer chat is the official free Messenger customer chat plugin for WordPress by Facebook. This plugin allows you to interact with your customers using Messenger by integrating it on your WordPress website. This article will teach you how to install, setup and troubleshoot the plugin.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/adding-facebook-messenger-to-wordpress-with-the-customer-chat-plugin\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Adding Facebook Messenger to WordPress with the Customer Chat Plugin\" \/>\n<meta property=\"og:description\" content=\"Messenger customer chat is the official free Messenger customer chat plugin for WordPress by Facebook. This plugin allows you to interact with your customers using Messenger by integrating it on your WordPress website. 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