{"id":50303,"date":"2019-12-16T14:59:33","date_gmt":"2019-12-16T19:59:33","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=50303"},"modified":"2022-05-13T11:45:58","modified_gmt":"2022-05-13T15:45:58","slug":"autossl-not-running","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/vps-hosting\/autossl-not-running\/","title":{"rendered":"Fix for AutoSSL Not Running on a VPS (3 Easy Options)"},"content":{"rendered":"<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/canva-autossl-not-working-1024x538.jpg\" alt=\"Fix for AutoSSL Not Running on a VPS\" class=\"wp-image-67642\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/canva-autossl-not-working-1024x538.jpg 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/canva-autossl-not-working-300x158.jpg 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/canva-autossl-not-working-768x403.jpg 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/canva-autossl-not-working.jpg 1200w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<p>The free AutoSSL comes standard with cPanel and should renew automatically. Some older versions of cPanel have an error that results in the cPanel AutoSSL not working, which can stop SSL certifications from being renewed automatically. <\/p>\n\n\n\n<p>Recent cPanel updates fixed this problem but if your cPanel-managed <strong><a href=\"https:\/\/www.inmotionhosting.com\/vps-hosting\">VPS<\/a><\/strong> has not upgraded to the latest version of cPanel, the error can still occur.<\/p>\n\n\n\n<p>This step-by-step guide is a quick fix for AutoSSL not running on a VPS. Below explains how to fix this problem in both the short term and on a more permanent basis.\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"#run\">Run Manually to Quickly Fix AutoSSL Not Running<\/a><\/li><li><a href=\"#cron\">Fix the AutoSSL Cron job<\/a><\/li><li><a href=\"#update\">Update cPanel<\/a><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"run\">Run Manually to Quickly Fix AutoSSL Not Running <\/h2>\n\n\n\n<p>This error can prevent AutoSSL from running itself. You can still run AutoSSL manually, though! Individual cPanel accounts can run AutoSSL for their domains and subdomain with access to the <em>SSL\/TLS Status<\/em> feature in cPanel. <\/p>\n\n\n\n<p>If your cPanel username has access to <strong>WebHost Manager<\/strong>  (WHM) as <a href=\"https:\/\/www.inmotionhosting.com\/support\/amp\/obtain-root-access\/\">root<\/a> user,  you can log into WHM as root and <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/autossl-and-whm\/#all-users\">run AutoSSL for all of your cPanel<\/a> accounts at once. From there you can view and resolve residual SSL certificate issues.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cron\">Fix the AutoSSL Cron job<\/h2>\n\n\n\n<p>Cron is a program on your server that runs scripts on a set schedule. There are lots of ways to set up these processes, called \u2018cron jobs\u2019. We have a full guide on <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/how-to-run-a-cron-job\/\">How to Set Up and Run a Cron in cPanel<\/a>, and there are even online tools that help you easily <a aria-label=\"create cron jobs (opens in a new tab)\" rel=\"noreferrer noopener\" href=\"https:\/\/crontab-generator.org\/\" target=\"_blank\">create cron jobs<\/a> with complex scheduling. cPanel automatically generates a cron job for SSL generation unless something is wrong. If the AutoSSL cron is not running, you will need to reset it in WHM.\u00a0<\/p>\n\n\n\n<p>Repairing the cron job is simple\u2013 <strong>deactivate and reactivate AutoSSL<\/strong>.\u00a0<\/p>\n\n\n\n<ol class=\"article_list wp-block-list\"><li><a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/logging-into-whm\/\">Log into WHM<\/a> as the <a href=\"https:\/\/www.inmotionhosting.com\/support\/amp\/obtain-root-access\/\">root<\/a> user.<\/li><li>On the left, go to the section called <strong>Manage AutoSSL<\/strong> or <strong>Manage AutoSSL Providers<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"364\" class=\"wp-image-50309\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/manageAutoSSL.png\" alt=\"Manage AutoSSL Section in WHM.\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/manageAutoSSL.png 1665w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/manageAutoSSL-300x145.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/manageAutoSSL-1024x496.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/manageAutoSSL-768x372.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/manageAutoSSL-1536x744.png 1536w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li><li>Once in the <em>Providers<\/em> tab, choose to Disable AutoSSL.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"331\" class=\"wp-image-96786\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/disable-autossl.png\" alt=\"AutoSSL Not Working - Disabled\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/disable-autossl.png 741w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/disable-autossl-300x132.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li><li>Then click the <strong>Save <\/strong>button. You will see a message stating \u201c<em>You have disabled AutoSSL. Any users with SSL certificates from AutoSSL will continue to use them, but the system will not automatically renew these certificates.<\/em>\u201d\u00a0<\/li><li>After WHM saves the change, select an AutoSSL provider. Usually, this will be cPanel <strong>(powered by Sectigo)<\/strong>. <br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"331\" class=\"wp-image-96787\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/enable-autossl-cpanel-powered-by-sectigo.png\" alt=\"Enabling AutoSSL in cPanel\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/enable-autossl-cpanel-powered-by-sectigo.png 750w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/enable-autossl-cpanel-powered-by-sectigo-300x132.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li><li>Save again. You should then see a message stating \u201c<em>You have configured AutoSSL to use the \u201ccPanel (powered by Sectigo)\u201d provider.<\/em>\u201c<\/li><li>The AutoSSL cron job is now repaired. While you\u2019re here, go ahead and click <strong>Run AutoSSL for All Users<\/strong> as instructed above to make sure you did not miss any accounts.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"252\" class=\"wp-image-96783\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/run-autossl-for-all-users.png\" alt=\"AutoSSL cPanel Not Working - Run AutoSSL For All Users\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/run-autossl-for-all-users.png 963w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/run-autossl-for-all-users-300x101.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/05\/run-autossl-for-all-users-768x258.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"update\">Update cPanel<\/h2>\n\n\n\n<p>Cron jobs for AutoSSL stop working due to an error in old versions of cPanel. If you are having this problem, chances are you need to upgrade your cPanel server! <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/update-vps-cpanel\/\">Update cPanel<\/a> to the latest stable version as soon as possible. Be sure you have created and downloaded backups (and snapshots) before doing so. From now on, your cPanel\u2019s AutoSSL cron should work without issue! <\/p>\n\n\n\n<p>Once you complete the instructions above, reset caching from any website and server applications. The steps for clearing the cache will differ based on your specific setup.  Then, be sure to check your websites in a private browsing session with \u201chttps.\u201d You should see a lock icon in your browser address bar. You should also check your website with \u201chttp\u201d to ensure the URL 301 redirects to an SSL encryption. Prefixes including with and without \u201cwww\u201d should all redirect to an https URL for added security.<\/p>\n\n\n\n<p>To learn more about cPanel server management, check out our <a href=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/vps-hosting\/\">Managed VPS Hosting Product Guide<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The free AutoSSL comes standard with cPanel and should renew automatically. Some older versions of cPanel have an error that results in the cPanel AutoSSL not working, which can stop SSL certifications from being renewed automatically. Recent cPanel updates fixed this problem but if your cPanel-managed VPS has not upgraded to the latest version of<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/vps-hosting\/autossl-not-running\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57014,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4324],"tags":[],"class_list":["post-50303","post","type-post","status-publish","format-standard","hentry","category-vps-hosting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fix for AutoSSL Not Running on a VPS (3 Easy Options) | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Are you having trouble with your cPanel free AutoSSLs not renewing automatically as they should? Check out this article for a quick fix for AutoSSL not running on a VPS!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/vps-hosting\/autossl-not-running\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fix for AutoSSL Not Running on a VPS (3 Easy Options) | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"Are you having trouble with your cPanel free AutoSSLs not renewing automatically as they should? 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