{"id":50085,"date":"2019-11-08T18:10:00","date_gmt":"2019-11-08T23:10:00","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=50085"},"modified":"2023-11-27T16:58:43","modified_gmt":"2023-11-27T21:58:43","slug":"whitelist-a-domain-in-spam-experts","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/whitelist-a-domain-in-spam-experts\/","title":{"rendered":"Whitelist a Domain in Spam Experts"},"content":{"rendered":"In this article:\n<!-- \/wp:post-content -->\n\n<!-- wp:list -->\n<ul>\n \t<li><a href=\"#whitelist-domain\">Learn to Whitelist a Domain<\/a><\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n\nYou may occasionally want to make sure that emails from a domain are never blocked by Spam Experts. The process of making this exemption is called <strong>whitelisting<\/strong>. You should only make exemptions when it\u2019s necessary. Making too many exemptions will make Spam Experts ineffective at filtering spam from your email. Use this tutorial to learn how to <strong>whitelist a domain in Spam Expert<\/strong>s.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:html -->\n<p class=\"alert alert-info\">Check out InMotion\u2019s <a href=\"https:\/\/www.inmotionhosting.com\/shared-hosting\" target=\"_blank\" rel=\"noopener noreferrer\">Shared Hosting<\/a> solutions for secure, high-performance servers that meet your budget needs.<\/p>\n<!-- \/wp:html -->\n\n<!-- wp:heading -->\n<h2 id=\"whitelist-domain\">How to Whitelist a Domain With Spam Experts<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n\n<em>Follow the steps below to whitelist your domain. Click on the slideshow that follows to see the screenshots related to each step.<\/em>\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:list {\"ordered\":true,\"className\":\"article_list\"} -->\n<ol class=\"article_list\">\n \t<li><a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/log-in\/\">Log into Spam Experts.<\/a><\/li>\n \t<li>Click on <strong>Whitelist Filtering Rules<\/strong> under <strong>Incoming \u2013 Protection Settings<\/strong>.<\/li>\n \t<li>Select <strong>+ Add Rule<\/strong> at the top of the page.<\/li>\n \t<li>Name the rule that you are creating. For example, you may want to name it after the domain you\u2019re whitelisting: <em>Example.com whitelist rule<\/em>.<\/li>\n \t<li>Since the rule you\u2019re creating is based on the <strong>FROM<\/strong> field, click on the drop-down arrow under <strong>Match<\/strong> and then select \u201c<strong>From<\/strong>\u201c.<\/li>\n \t<li>In the next field click on the conditional that you want to use. Since any email from a particular domain would be something like \u201c<em>someone@domain.com<\/em>\u201c, you will want to use \u201c<strong>contains<\/strong>\u201c. This will allow you to include any email from that domain.<\/li>\n \t<li>Type in the domain name you\u2019re trying to whitelist in the next field.<\/li>\n \t<li>Click on <strong>Save<\/strong>.<\/li>\n<\/ol>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n\n<em>Click on the arrow or dot to move through the screenshots in the slideshow below. The numbers correspond to the directions above.<\/em>\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:jetpack\/slideshow {\"ids\":[50092,50093,50094,50086,50087,50088,50089,50090],\"sizeSlug\":\"large\"} -->\n<div class=\"wp-block-jetpack-slideshow aligncenter\" data-effect=\"slide\">\n<div class=\"wp-block-jetpack-slideshow_container swiper-container\">\n<ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\">\n \t<li class=\"wp-block-jetpack-slideshow_slide swiper-slide\">\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"271\" class=\"wp-block-jetpack-slideshow_image wp-image-50092\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-1-1-1024x271.png\" alt=\"select Professional Spam Filter\" data-id=\"50092\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-1-1-1024x271.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-1-1-300x80.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-1-1-768x204.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-1-1.png 1192w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<\/li>\n \t<li class=\"wp-block-jetpack-slideshow_slide swiper-slide\">\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" class=\"wp-block-jetpack-slideshow_image wp-image-50093\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-2-1024x512.png\" alt=\"click on whitelist filtering\" data-id=\"50093\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-2-1024x512.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-2-300x150.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-2-768x384.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-2-1536x768.png 1536w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-2.png 1631w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<\/li>\n \t<li class=\"wp-block-jetpack-slideshow_slide swiper-slide\">\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"855\" height=\"536\" class=\"wp-block-jetpack-slideshow_image wp-image-50094\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-3.png\" alt=\"click on add rule\" data-id=\"50094\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-3.png 855w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-3-300x188.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-3-768x481.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<\/li>\n \t<li class=\"wp-block-jetpack-slideshow_slide swiper-slide\">\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"394\" class=\"wp-block-jetpack-slideshow_image wp-image-50086\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-4.png\" alt=\"create the new rule\" data-id=\"50086\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-4.png 612w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-4-300x193.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<\/li>\n \t<li class=\"wp-block-jetpack-slideshow_slide swiper-slide\">\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"618\" height=\"741\" class=\"wp-block-jetpack-slideshow_image wp-image-50087\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-5.png\" alt=\"select from in the Match dropdown\" data-id=\"50087\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-5.png 618w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-5-250x300.png 250w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<\/li>\n \t<li class=\"wp-block-jetpack-slideshow_slide swiper-slide\">\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"613\" height=\"468\" class=\"wp-block-jetpack-slideshow_image wp-image-50088\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-6.png\" alt=\"click on contains in the middle dropdown\" data-id=\"50088\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-6.png 613w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-6-300x229.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<\/li>\n \t<li class=\"wp-block-jetpack-slideshow_slide swiper-slide\">\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"625\" height=\"403\" class=\"wp-block-jetpack-slideshow_image wp-image-50089\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-7.png\" alt=\"type in the name of the domain\" data-id=\"50089\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-7.png 625w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-7-300x193.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<\/li>\n \t<li class=\"wp-block-jetpack-slideshow_slide swiper-slide\">\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"625\" height=\"403\" class=\"wp-block-jetpack-slideshow_image wp-image-50090\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-8.png\" alt=\"click on save\" data-id=\"50090\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-8.png 625w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-8-300x193.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<\/li>\n<\/ul>\n<div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div>\n<\/div>\n<\/div>\n<!-- \/wp:jetpack\/slideshow -->\n\n<!-- wp:paragraph -->\n\nCongratulations! That completes our tutorial on whitelisting a domain! Spam Experts will exempt the domain name you have added in the rule that you have created from this point. Any rule that you add will appear in a list at the bottom of the page.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:image {\"id\":50091,\"sizeSlug\":\"large\"} -->\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"531\" class=\"wp-image-50091\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-9-1024x531.png\" alt=\"Rule added to the bottom of the page\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-9-1024x531.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-9-300x156.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-9-768x399.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-9-1536x797.png 1536w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/whitelist-domain-9.png 1615w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n\nClick on this link in order to see more <a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spamexperts-mx\/\">Spam Experts tutorials<\/a>. FOr the opposite problem, check out how to <a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/blacklist-a-domain-in-spam-experts\/\">blacklist domains in Spam Experts<\/a>. If you\u2019re having trouble with outgoing email, see how to <a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/how-to-whitelist-recipients-in-spamexperts-2\/\">whitelist recipients in Spam Experts<\/a>.\n\n<!-- \/wp:paragraph -->","protected":false},"excerpt":{"rendered":"<p>In this article: Learn to Whitelist a Domain You may occasionally want to make sure that emails from a domain are never blocked by Spam Experts. The process of making this exemption is called whitelisting. You should only make exemptions when it\u2019s necessary. Making too many exemptions will make Spam Experts ineffective at filtering spam<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/whitelist-a-domain-in-spam-experts\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57014,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4353],"tags":[],"class_list":["post-50085","post","type-post","status-publish","format-standard","hentry","category-spam-experts"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Whitelist a Domain in Spam Experts | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Learn how to use the Spam Experts interface to whitelist a domain. This will keep email coming from that domain from being filtered\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/whitelist-a-domain-in-spam-experts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Whitelist a Domain in Spam Experts | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"Learn how to use the Spam Experts interface to whitelist a domain. 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