{"id":50007,"date":"2019-11-12T16:04:00","date_gmt":"2019-11-12T21:04:00","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=50007"},"modified":"2024-05-13T18:23:21","modified_gmt":"2024-05-13T22:23:21","slug":"train-spam-experts-email-not-spam","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/","title":{"rendered":"Train Spam Experts &#8211; Email Not Spam"},"content":{"rendered":"In this article:\n<!-- \/wp:post-content -->\n\n<!-- wp:list -->\n<ul>\n \t<li><a href=\"#train-not-spam\">Learn how to Train Spam Experts for Emails Not Spam<\/a><\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n\nOccasionally, you may be anticipating emails that should not be classified as spam. Spam Experts can be trained so that it does not filter those emails. The process requires that you have a copy of the email saved as either a .eml or .msg file format. This tutorial will walk you through the steps to use the <strong>Train not spam<\/strong> option within Spam Experts.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:html -->\n<p class=\"alert alert-info\">Looking for an affordable solution for your first website? Check out InMotion\u2019s <a href=\"https:\/\/www.inmotionhosting.com\/shared-hosting\" target=\"_blank\" rel=\"noopener noreferrer\">Linux Shared Hosting<\/a> plans for secure, high performance servers that grow as your business grows.<\/p>\n<!-- \/wp:html -->\n\n<!-- wp:heading -->\n<h2 id=\"train-not-spam\">Train Email as Not Spam<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list {\"ordered\":true} -->\n<ol>\n \t<li><a href=\"https:\/\/www.webhostinghub.com\/help\/learn\/everything-email\/how-to-log-into-spam-experts\">Log into your SpamExperts account dashboard<\/a>.<\/li>\n \t<li>Click on the <strong>Train not spam<\/strong> under the General section of the Spam Experts menu (displayed in the left column).<\/li>\n \t<li>Click on the <strong>browse<\/strong> field to select the email that you\u2019re going to use to train Spam Experts.<\/li>\n \t<li>Click on the <strong>Upload<\/strong> button.<\/li>\n<\/ol>\n<!-- \/wp:list -->\n\n<!-- wp:image {\"id\":50016,\"sizeSlug\":\"large\",\"linkDestination\":\"media\"} -->\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/11\/train-not-spam-imh-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"350\" class=\"wp-image-50016\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/11\/train-not-spam-imh-1-1024x350.png\" alt=\"click on Train Not Spam menu item\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/11\/train-not-spam-imh-1-1024x350.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/11\/train-not-spam-imh-1-300x102.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/11\/train-not-spam-imh-1-768x262.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/11\/train-not-spam-imh-1.png 1174w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/a><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n\nAfter the file is uploaded you should get a green confirmation message saying it was successfully uploaded. At this point, Spam Experts will have been trained to recognize your spam email as <em>not spam<\/em>.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:image {\"id\":50018,\"sizeSlug\":\"large\",\"linkDestination\":\"media\"} -->\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/train-not-spam-imh-2-1024x454.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"454\" class=\"wp-image-50018\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/train-not-spam-imh-2-1024x454.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/train-not-spam-imh-2-1024x454.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/train-not-spam-imh-2-1024x454-300x133.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/12\/train-not-spam-imh-2-1024x454-768x341.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/a><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n\nClick on this link to learn about the <a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/spam-quarantine\/\">Spam Experts Quarantine Tool<\/a>. For the opposite problem, see our guide on <a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/spam-experts-train-email-as-spam\/\">training email as spam<\/a>.\n\n<!-- \/wp:paragraph -->","protected":false},"excerpt":{"rendered":"<p>In this article: Learn how to Train Spam Experts for Emails Not Spam Occasionally, you may be anticipating emails that should not be classified as spam. Spam Experts can be trained so that it does not filter those emails. The process requires that you have a copy of the email saved as either a .eml<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57014,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4353],"tags":[],"class_list":["post-50007","post","type-post","status-publish","format-standard","hentry","category-spam-experts"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Train Spam Experts that Email is Not Spam | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Train experts that email is not spam. You will be taken through the Spam Experts interface. Learn how to configure it so that emails are marked as spam.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Train Spam Experts that Email is Not Spam | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"Train experts that email is not spam. You will be taken through the Spam Experts interface. Learn how to configure it so that emails are marked as spam.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-12T21:04:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-13T22:23:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/11\/train-not-spam-imh-1-1024x350.png\" \/>\n<meta name=\"author\" content=\"InMotion Hosting Contributor\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/InMotionHosting\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"InMotion Hosting Contributor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/\"},\"author\":{\"name\":\"InMotion Hosting Contributor\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/f9a4fc454cd1df128ee8e898d30d4644\"},\"headline\":\"Train Spam Experts &#8211; Email Not Spam\",\"datePublished\":\"2019-11-12T21:04:00+00:00\",\"dateModified\":\"2024-05-13T22:23:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/\"},\"wordCount\":225,\"commentCount\":3,\"publisher\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/11\/train-not-spam-imh-1-1024x350.png\",\"articleSection\":[\"Spam Experts\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/\",\"name\":\"Train Spam Experts that Email is Not Spam | InMotion Hosting\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/train-spam-experts-email-not-spam\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/11\/train-not-spam-imh-1-1024x350.png\",\"datePublished\":\"2019-11-12T21:04:00+00:00\",\"dateModified\":\"2024-05-13T22:23:21+00:00\",\"description\":\"Train experts that email is not spam. 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