{"id":49089,"date":"2019-11-04T10:54:22","date_gmt":"2019-11-04T15:54:22","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=49089"},"modified":"2021-06-21T09:09:35","modified_gmt":"2021-06-21T13:09:35","slug":"whmcs-use-an-existing-domain-and-change-the-nameservers-not-working","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/domain-names\/whmcs-use-an-existing-domain-and-change-the-nameservers-not-working\/","title":{"rendered":"WHMCS &#8211; &#8220;Use an existing domain and change the nameservers&#8221; Not Working"},"content":{"rendered":"\n<p>\nInMotion&#8217;s <a href=\"https:\/\/www.inmotionhosting.com\/reseller-hosting\">Reseller hosting<\/a> lets you make money reselling hosting space. But what do you do if you get an error when trying to place an order? We&#8217;ve got you covered. In this article, you&#8217;ll be learning about the following error:\n<\/p>\n\n<div id=\"outline-container-orgf2ab8bb\" class=\"outline-2\">\n<h2 id=\"orgf2ab8bb\">&#8220;Use an existing domain and change the nameservers&#8221; Not Working<\/h2>\n<div class=\"outline-text-2\" id=\"text-orgf2ab8bb\">\n<p>\nYou may have encountered this error when trying to process an order with the &#8220;Use an existing domain and change the nameservers&#8221; option selected. After trying to put the order through, you&#8217;re not getting any results?\n<\/p>\n\n<ul class=\"org-ul\">\n<li>Are you using Cloudflare?<\/li>\n<li>Do you have the script minification or <a href=\"https:\/\/support.cloudflare.com\/hc\/en-us\/articles\/200168056-What-does-Rocket-Loader-do-\">Rocket Loader<\/a> features enabled?<\/li>\n<\/ul>\n\n<p>\nThe WHMCS documentation suggests that you must disable this feature in your Cloudflare control panel. Otherwise, you will be served incorrect javascripts.\n<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>For other informative articles on using WHMCS, please see:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.inmotionhosting.com\/support\/domain-names\/whmcs-error-order-cannot-be-created\/\" target=\"_blank\" rel=\"noreferrer noopener\">WHMCS Error &#8211; Order Cannot be Created<\/a><\/li><li><a href=\"https:\/\/www.inmotionhosting.com\/support\/domain-names\/whmcs-invalid-tld-registration-period-supplied-domain-registration\/\" target=\"_blank\" rel=\"noreferrer noopener\">WHMCS &#8211; Invalid TLD\/Registration Period Supplied for Domain Registration<\/a><\/li><li><a href=\"https:\/\/www.inmotionhosting.com\/support\/domain-names\/whmcs-domain-checker-false-availability\/\" target=\"_blank\" rel=\"noreferrer noopener\">WHMCS &#8211; Domain Checker Reports False Availability<\/a><\/li><li><a href=\"https:\/\/www.inmotionhosting.com\/support\/domain-names\/whmcs-problem-connecting-domain-registry\/\" target=\"_blank\" rel=\"noreferrer noopener\">WHMCS &#8211; &#8220;There was a problem connecting to the domain registry&#8221;<\/a><\/li><li><a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-error-in-your-request\/\" target=\"_blank\" rel=\"noreferrer noopener\">WHMCS &#8211; &#8220;There was an error in your request&#8221;<\/a><\/li><li><a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Enable WHMCS File Attachments<\/a><\/li><li><a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-department-not-found\/\" target=\"_blank\" rel=\"noreferrer noopener\">WHMCS &#8220;Department Not Found&#8221; Error<\/a><\/li><li><a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/how-to-fix-whmcs-curl-error-couldnt-resolve-host\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Fix WHMCS &#8211; Curl Error &#8211; Couldn\u2019t Resolve Host (6)<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>InMotion&#8217;s Reseller hosting lets you make money reselling hosting space. But what do you do if you get an error when trying to place an order? We&#8217;ve got you covered. In this article, you&#8217;ll be learning about the following error: &#8220;Use an existing domain and change the nameservers&#8221; Not Working You may have encountered this<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/domain-names\/whmcs-use-an-existing-domain-and-change-the-nameservers-not-working\/\"> Read More ><\/a><\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4348,6,4289],"tags":[],"class_list":["post-49089","post","type-post","status-publish","format-standard","hentry","category-dns-nameserver-changes","category-domain-names","category-whm"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>WHMCS - &quot;Use an existing domain and change the nameservers&quot; Not Working | InMotion Hosting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/domain-names\/whmcs-use-an-existing-domain-and-change-the-nameservers-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WHMCS - &quot;Use an existing domain and change the nameservers&quot; Not Working | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"InMotion&#8217;s Reseller hosting lets you make money reselling hosting space. 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