{"id":48508,"date":"2019-10-16T08:11:29","date_gmt":"2019-10-16T13:11:29","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=48508"},"modified":"2023-06-08T12:12:36","modified_gmt":"2023-06-08T16:12:36","slug":"whmcs-file-attachments","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/","title":{"rendered":"How To Enable WHMCS File Attachments"},"content":{"rendered":"<p>\nIn this article, you will learn about file attachment types. What are they? How do you enable them?\n<\/p>\n\n<p>\nAttachment file types are files you specify as acceptable for attachments in ticket replies. For example, if you want your ticket submitters to be able to attach images of their issues or errors they\u2019re seeing, you will want to enable image file types like <code>.jpg<\/code> and <code>.png<\/code>.\n<\/p>\n\n<p class=\"alert alert-info\">Learn more about how to create opportunities as a <a href=\"https:\/\/www.inmotionhosting.com\/reseller-hosting\">hosting reseller<\/a>.<\/p>\n\n<div id=\"outline-container-orgf4877cf\" class=\"outline-2\">\n<h2 id=\"orgf4877cf\">How To Enable File Attachment Types in WHMCS<\/h2>\n<div class=\"outline-text-2\" id=\"text-orgf4877cf\">\n<p>\nFollow the steps below to allow or disallow certain file attachment types in WHMCS.\n<\/p>\n\n<ol class=\"article_list\">\n<li><a href=\"\/support\/edu\/whm\/whmcs-login\/\">Log Into WHMCS<\/a><\/li>\n<li>Hover over the <i>Setup<\/i> tab and select <b>General Settings<\/b> <a href=\"\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_1.jpeg\" rel=\"lightbox\"><br><img decoding=\"async\" width=\"253\" height=\"156\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_1.jpeg\" class=\"optimized-lcp-image\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\"><\/a><\/li>\n<li>Under the <i>General Settings<\/i> click the <b>Support<\/b> tab <a href=\"\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_2.jpeg\" rel=\"lightbox\"><br><img decoding=\"async\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_2.jpeg\" alt=\"Click Support tab\"><\/a><\/li>\n<li>Fill in the <b>Allowed File Attachment Types<\/b> in the available field <a href=\"\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_3.jpeg\" rel=\"lightbox\"><br><img decoding=\"async\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_3.jpeg\" alt=\"Allowed File Attachment Types input\"><\/a><\/li>\n<li>Save Changes<\/li>\n<\/ol>\n\n<p>\nWell done! You now know how to enable various file attachment types for ticket submissions in WHMCS.\n<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In this article, you will learn about file attachment types. What are they? How do you enable them? Attachment file types are files you specify as acceptable for attachments in ticket replies. For example, if you want your ticket submitters to be able to attach images of their issues or errors they\u2019re seeing, you will<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/\"> Read More ><\/a><\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4289],"tags":[],"class_list":["post-48508","post","type-post","status-publish","format-standard","hentry","category-whm"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Enable WHMCS File Attachments | InMotion Hosting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Enable WHMCS File Attachments | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"In this article, you will learn about file attachment types. What are they? How do you enable them? Attachment file types are files you specify as acceptable for attachments in ticket replies. For example, if you want your ticket submitters to be able to attach images of their issues or errors they\u2019re seeing, you will Read More &gt;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-16T13:11:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-08T16:12:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_1.jpeg\" \/>\n<meta name=\"author\" content=\"Christopher Maiorana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Christopher Maiorana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/\"},\"author\":{\"name\":\"Christopher Maiorana\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/c6922c56c84e17079fd558e07b7ef72f\"},\"headline\":\"How To Enable WHMCS File Attachments\",\"datePublished\":\"2019-10-16T13:11:29+00:00\",\"dateModified\":\"2023-06-08T16:12:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/\"},\"wordCount\":153,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_1.jpeg\",\"articleSection\":[\"WebHost Manager (WHM)\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/\",\"name\":\"How To Enable WHMCS File Attachments | InMotion Hosting\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_1.jpeg\",\"datePublished\":\"2019-10-16T13:11:29+00:00\",\"dateModified\":\"2023-06-08T16:12:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/#primaryimage\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_1.jpeg\",\"contentUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2019\/10\/whmcs-attachments_1.jpeg\",\"width\":253,\"height\":156},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/whmcs-file-attachments\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.inmotionhosting.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How To Enable WHMCS File Attachments\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/\",\"name\":\"InMotion Hosting Support Center\",\"description\":\"Web Hosting Support &amp; 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