{"id":443,"date":"2012-10-16T13:39:15","date_gmt":"2012-10-16T17:39:15","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2012\/10\/16\/404-error-not-found-pages\/"},"modified":"2021-08-16T23:33:58","modified_gmt":"2021-08-17T03:33:58","slug":"404-error-page-not-found","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/","title":{"rendered":"Understanding 404 Errors &#8220;Page Not Found&#8221;"},"content":{"rendered":"<p><img decoding=\"async\" width=\"136\" height=\"146\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2012\/10\/website_website-troubleshooting_404s_404.png\" class=\"optimized-lcp-image\" alt=\"404\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\">In this article we\u2019ll discuss the possible impact from the handling of 404 errors. These are caused by requests to pages or resources that don\u2019t exist on the server.<\/p>\n<p>By default a lot of the applications you might install on your website, will try to process requests for a page that doesn\u2019t exist dynamically.<\/p>\n<p>What this can mean, is each time someone mistypes a URL, your application is going to query the database to try to figure out if that page exists, and if it doesn\u2019t it\u2019s going to serve up a page not found error to the visitor.<\/p>\n<p>In most cases this type of default 404 error page activity is completely harmless. However as the amount of 404 error pages you\u2019re forcing the server to think about increases, it can become more and more problematic.<\/p>\n<h2>Causes of 404 Errors<\/h2>\n<p>Let\u2019s take a look at some of the most common reasons a 404 error might be generated.<\/p>\n<ul>\n<li>A visitor tries to manually type in a page that doesn\u2019t exist.<\/li>\n<li>Your pages were not internally or externally linked correctly in the first place.<\/li>\n<li>Resources such as images, .css, .js, or other files were removed from the server.<\/li>\n<li>One of your pages was moved, and links either internal or external weren\u2019t updated.<\/li>\n<li>Search engine crawlers, or automated bots try to access generic pages that your site doesn\u2019t have.<\/li>\n<\/ul>\n<h2>404 Error Page Handling<\/h2>\n<p>A good webmaster will want to periodically check on their website statistics to see what requests are generating the most 404 errors.<\/p>\n<p>You can use this information to your advantage, as lets say for example you notice 500 people a month are trying to pull up a page called <strong>\/about<\/strong> that doesn\u2019t exist. You can go ahead then and create that page, or setup re-direction on that URL to hopefully get them pointed in the right direction and have them remain on your site during future visits.<\/p>\n<h2>Viewing 404 Errors via Awstats<\/h2>\n<ol class=\"article_list\">\n<li><a href=\"\/support\/wp-content\/uploads\/2012\/10\/website_website-troubleshooting_404s_awstats-click-on-404s.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss\" style=\"float: right; margin: 0px 0px 15px 15px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2012\/10\/website_website-troubleshooting_404s_awstats-click-on-404s.png\" alt=\"awstats-click-on-404s\" width=\"100\"><\/a>\n<div style=\"clear: both;\"><\/div>\n<p>You can view your 404 errors via <a href=\"https:\/\/www.inmotionhosting.com\/support\/website\/awstats-statistics-website-traffic\/\">Awstats<\/a> from within cPanel.<\/p>\n<p>Once you\u2019re logged into Awstats, if you simply scroll to the very bottom of your statistics report, you should see the total number of 404s encountered and what percentage of your traffic that represents.<\/p>\n<p>Then simply click on the <strong>404<\/strong> link to see the actual requests triggering these errors.<\/p><\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2012\/10\/website_website-troubleshooting_404s_awstats-404-details.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss\" style=\"float: right; margin: 0px 0px 15px 15px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2012\/10\/website_website-troubleshooting_404s_awstats-404-details.png\" alt=\"awstats-404-details\" width=\"100\"><\/a>\n<div style=\"clear: both;\"><\/div>\n<p>In this example you can clearly see that the URL <strong>\/directory\/search-all.php<\/strong> is by far the biggest cause of the 404 errors on this site.<\/p>\n<p>You can also see that there are several resources such as <strong>.css<\/strong> stylesheets and <strong>.png<\/strong> and <strong>.gif<\/strong> images that are missing.<\/p>\n<p>Note the <strong>Referrer<\/strong> of these resources, as those would be the pages with the invalid links to these files that don\u2019t exist.<\/p><\/li>\n<\/ol>\n<h2>Creating Static Custom 404 Error Pages and Handling Excessive Requests<\/h2>\n<p>Now that we\u2019ve seen a little bit about what a 404 error is, you might wish to dive deeper and configure a custom 404 error page to help steer your visitors to other sections of your site when then try to access a page that doesn\u2019t exist.<\/p>\n<p>Or if you\u2019re having problems with too many 404 errors causing performance issues a static 404 error page can help with this as well. All of the following articles go more in-depth on handling 404 errors and would be recommended reading for anyone looking to get the total big picture on 404 error handling.<\/p>\n<ul class=\"article_list\">\n<li><a href=\"\/support\/website\/error-numbers\/creating-a-custom-404-error-page\/\">Creating a custom 404 error page<\/a><\/li>\n<li><a href=\"\/support\/\">Setting a 404 error page via .htaccess<\/a><\/li>\n<li><a href=\"\/support\/website\/google-tools\/using-google-custom-404-page-widget\/\">Using Google\u2019s custom 404 page widget<\/a><\/li>\n<li><a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/plugins\/w3-total-cache\/\">Cache 404 pages in WordPress using W3 Total Cache<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In this article we\u2019ll discuss the possible impact from the handling of 404 errors. These are caused by requests to pages or resources that don\u2019t exist on the server. By default a lot of the applications you might install on your website, will try to process requests for a page that doesn\u2019t exist dynamically. What<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57014,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4335],"tags":[],"class_list":["post-443","post","type-post","status-publish","format-standard","hentry","category-error-numbers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Understanding 404 Errors &quot;Page Not Found&quot; and How to Diagnose Them<\/title>\n<meta name=\"description\" content=\"In this article we&#039;ll discuss the possible impact from the handling of 404 errors. These are caused by requests to pages or resources that don&#039;t exist on the server.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Understanding 404 Errors &quot;Page Not Found&quot; and How to Diagnose Them\" \/>\n<meta property=\"og:description\" content=\"In this article we&#039;ll discuss the possible impact from the handling of 404 errors. These are caused by requests to pages or resources that don&#039;t exist on the server.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2012-10-16T17:39:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-17T03:33:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2012\/10\/website_website-troubleshooting_404s_404.png\" \/>\n<meta name=\"author\" content=\"InMotion Hosting Contributor\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/InMotionHosting\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"InMotion Hosting Contributor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/\"},\"author\":{\"name\":\"InMotion Hosting Contributor\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/f9a4fc454cd1df128ee8e898d30d4644\"},\"headline\":\"Understanding 404 Errors &#8220;Page Not Found&#8221;\",\"datePublished\":\"2012-10-16T17:39:15+00:00\",\"dateModified\":\"2021-08-17T03:33:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/\"},\"wordCount\":589,\"commentCount\":2,\"publisher\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2012\/10\/website_website-troubleshooting_404s_404.png\",\"articleSection\":[\"Website Error Numbers\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/\",\"name\":\"Understanding 404 Errors \\\"Page Not Found\\\" and How to Diagnose Them\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/website\/error-numbers\/404-error-page-not-found\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2012\/10\/website_website-troubleshooting_404s_404.png\",\"datePublished\":\"2012-10-16T17:39:15+00:00\",\"dateModified\":\"2021-08-17T03:33:58+00:00\",\"description\":\"In this article we'll discuss the possible impact from the handling of 404 errors. 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