{"id":4389,"date":"2018-02-13T17:58:11","date_gmt":"2018-02-13T17:58:11","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2018\/02\/13\/how-to-get-support-from-wordpress-org\/"},"modified":"2021-08-16T22:28:33","modified_gmt":"2021-08-17T02:28:33","slug":"how-to-get-support-from-wordpress-org","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/","title":{"rendered":"How to Get Support from WordPress.org"},"content":{"rendered":"<p>     Throughout our <a href=\"\/support\/edu\/wordpress\/\">WordPress Education Channel<\/a>, you have likely found references to plugins and themes.     And you must already know that using plugins will get you more value out of your WordPress site.     But sometimes plugins break, and themes don\u2019t always work as you might have expected.     In this article, we\u2019ll show you exactly how you can <strong>get support from WordPress.org<\/strong> for dedicated help with plugins and themes. <\/p>\n<h2>What do you do if you\u2019re having trouble with a plugin or theme?<\/h2>\n<p>     Contacting hosting support is not always the best move to make when a plugin is misbehaving.     There are simply too many plugins and themes for any host to provide full support for.     In this article, we\u2019ll show you how to get support from the WordPress community.     Here you\u2019ll not only find other helpful tips from users, but often you may find yourself in a dialog with the developers themselves. <\/p>\n<p>     The developers are most qualified to provide the authoritative information you need.     But often, you will find that other people using the plugin are happy to help; and they may have encountered the same issue you\u2019re having and have a ready fix for it. <\/p>\n<p><a name=\"get-support-wordpress-org\"><\/a><\/p>\n<h2>How to Get Support from WordPress.org<\/h2>\n<p>     All of the plugins you\u2019ll find in the WordPress plugin repository provide you with a detailed plugin page.     Here you can review the plugins and get support.     We\u2019ll show you how to do that if you\u2019ll follow these steps: <\/p>\n<ol class=\"article_list\">\n<li><a href=\"\/support\/edu\/wordpress\/logging-into-wordpress-dashboard\/\">Log into your WordPress admin area<\/a><\/li>\n<li><!-- get_help_wordpress_plugins_-01.png --><a href=\"\/support\/images\/stories\/wordpress\/get_help_wordpress_plugins_-01.png\" rel=\"lightbox-0\"><img decoding=\"async\" alt=\"Click Plugins\" class=\"std_ss\" src=\"\/support\/images\/stories\/wordpress\/get_help_wordpress_plugins_-01.png\" style=\"float: right; margin: 15px 15px 15px 15px;\" title=\"Click Plugins\" width=\"200\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>Click <b>Plugins<\/b><\/p>\n<div style=\"clear:both;\"><\/div>\n<\/li>\n<li><!-- get_help_wordpress_plugins_-02.png --><a href=\"\/support\/images\/stories\/wordpress\/get_help_wordpress_plugins_-02.png\" rel=\"lightbox-0\"><img decoding=\"async\" alt=\"View Details\" class=\"std_ss\" src=\"\/support\/images\/stories\/wordpress\/get_help_wordpress_plugins_-02.png\" style=\"float: right; margin: 15px 15px 15px 15px;\" title=\"Your view of the plugin details\" width=\"200\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>Find the pugin you need help with and click <b>View Details<\/b> (a modal window will pop up)<\/p>\n<div style=\"clear:both;\"><\/div>\n<\/li>\n<li><!-- get_help_wordpress_plugins_-03.png --><a href=\"\/support\/images\/stories\/wordpress\/get_help_wordpress_plugins_-03.png\" rel=\"lightbox-0\"><img decoding=\"async\" alt=\"WordPress plugin page\" class=\"std_ss\" src=\"\/support\/images\/stories\/wordpress\/get_help_wordpress_plugins_-03.png\" style=\"float: right; margin: 15px 15px 15px 15px;\" title=\"Click on the WordPress.org Plugin Page link\" width=\"200\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>Click the <b>WordPress.org Plugin Page \u00bb<\/b> link<\/p>\n<div style=\"clear:both;\"><\/div>\n<\/li>\n<li><!-- get_help_wordpress_plugins_-04.png --><a href=\"\/support\/images\/stories\/wordpress\/get_help_wordpress_plugins_-04.png\" rel=\"lightbox-0\"><img decoding=\"async\" alt=\"Choose Support\" class=\"std_ss\" src=\"\/support\/images\/stories\/wordpress\/get_help_wordpress_plugins_-04.png\" style=\"float: right; margin: 15px 15px 15px 15px;\" title=\"Click the support link to visit the support page\" width=\"200\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>Choose <b>Support<\/b><\/p>\n<div style=\"clear:both;\"><\/div>\n<\/li>\n<\/ol>\n<h2>Direct Support from the WordPress Community at WordPress.org<\/h2>\n<p>     Now you will be able to ask direct questions to the community of users who are familiar with the plugin.     Often, the developers themselves will drop in to answer questions and provide feedback.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Throughout our WordPress Education Channel, you have likely found references to plugins and themes. And you must already know that using plugins will get you more value out of your WordPress site. But sometimes plugins break, and themes don\u2019t always work as you might have expected. In this article, we\u2019ll show you exactly how you<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/\"> Read More ><\/a><\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4325,56],"tags":[],"class_list":["post-4389","post","type-post","status-publish","format-standard","hentry","category-wordpress-hosting","category-wordpress"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Get Support from WordPress.org | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"In this article, you&#039;ll see how you can ask questions about your plugin or theme and get support from WordPress.org.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Get Support from WordPress.org | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"In this article, you&#039;ll see how you can ask questions about your plugin or theme and get support from WordPress.org.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-02-13T17:58:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-17T02:28:33+00:00\" \/>\n<meta name=\"author\" content=\"Christopher Maiorana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Christopher Maiorana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/\"},\"author\":{\"name\":\"Christopher Maiorana\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/c6922c56c84e17079fd558e07b7ef72f\"},\"headline\":\"How to Get Support from WordPress.org\",\"datePublished\":\"2018-02-13T17:58:11+00:00\",\"dateModified\":\"2021-08-17T02:28:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/\"},\"wordCount\":332,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\"},\"articleSection\":[\"WordPress Hosting\",\"WordPress Tutorials\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/\",\"name\":\"How to Get Support from WordPress.org | InMotion Hosting\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\"},\"datePublished\":\"2018-02-13T17:58:11+00:00\",\"dateModified\":\"2021-08-17T02:28:33+00:00\",\"description\":\"In this article, you'll see how you can ask questions about your plugin or theme and get support from WordPress.org.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.inmotionhosting.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Get Support from WordPress.org\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/\",\"name\":\"InMotion Hosting Support Center\",\"description\":\"Web Hosting Support &amp; Tutorials\",\"publisher\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.inmotionhosting.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\",\"name\":\"InMotion Hosting\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/02\/inmotion-hosting-logo-yoast.jpg\",\"contentUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/02\/inmotion-hosting-logo-yoast.jpg\",\"width\":696,\"height\":696,\"caption\":\"InMotion Hosting\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/inmotionhosting\/\",\"https:\/\/x.com\/InMotionHosting\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/c6922c56c84e17079fd558e07b7ef72f\",\"name\":\"Christopher Maiorana\",\"description\":\"Christopher Maiorana joined the InMotion community team in 2015 and regularly dispenses tips and tricks in the Support Center, Community Q&A, and the InMotion Hosting Blog.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/chris-m-4623144b\/\"],\"url\":\"https:\/\/www.inmotionhosting.com\/support\/author\/christopherm\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Get Support from WordPress.org | InMotion Hosting","description":"In this article, you'll see how you can ask questions about your plugin or theme and get support from WordPress.org.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/","og_locale":"en_US","og_type":"article","og_title":"How to Get Support from WordPress.org | InMotion Hosting","og_description":"In this article, you'll see how you can ask questions about your plugin or theme and get support from WordPress.org.","og_url":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/","og_site_name":"InMotion Hosting Support Center","article_publisher":"https:\/\/www.facebook.com\/inmotionhosting\/","article_published_time":"2018-02-13T17:58:11+00:00","article_modified_time":"2021-08-17T02:28:33+00:00","author":"Christopher Maiorana","twitter_card":"summary_large_image","twitter_creator":"@InMotionHosting","twitter_site":"@InMotionHosting","twitter_misc":{"Written by":"Christopher Maiorana","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/#article","isPartOf":{"@id":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/"},"author":{"name":"Christopher Maiorana","@id":"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/c6922c56c84e17079fd558e07b7ef72f"},"headline":"How to Get Support from WordPress.org","datePublished":"2018-02-13T17:58:11+00:00","dateModified":"2021-08-17T02:28:33+00:00","mainEntityOfPage":{"@id":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/"},"wordCount":332,"commentCount":0,"publisher":{"@id":"https:\/\/www.inmotionhosting.com\/support\/#organization"},"articleSection":["WordPress Hosting","WordPress Tutorials"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/","url":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/","name":"How to Get Support from WordPress.org | InMotion Hosting","isPartOf":{"@id":"https:\/\/www.inmotionhosting.com\/support\/#website"},"datePublished":"2018-02-13T17:58:11+00:00","dateModified":"2021-08-17T02:28:33+00:00","description":"In this article, you'll see how you can ask questions about your plugin or theme and get support from WordPress.org.","breadcrumb":{"@id":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-get-support-from-wordpress-org\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.inmotionhosting.com\/support\/"},{"@type":"ListItem","position":2,"name":"How to Get Support from WordPress.org"}]},{"@type":"WebSite","@id":"https:\/\/www.inmotionhosting.com\/support\/#website","url":"https:\/\/www.inmotionhosting.com\/support\/","name":"InMotion Hosting Support Center","description":"Web Hosting Support &amp; Tutorials","publisher":{"@id":"https:\/\/www.inmotionhosting.com\/support\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.inmotionhosting.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.inmotionhosting.com\/support\/#organization","name":"InMotion Hosting","url":"https:\/\/www.inmotionhosting.com\/support\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/logo\/image\/","url":"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/02\/inmotion-hosting-logo-yoast.jpg","contentUrl":"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/02\/inmotion-hosting-logo-yoast.jpg","width":696,"height":696,"caption":"InMotion Hosting"},"image":{"@id":"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/inmotionhosting\/","https:\/\/x.com\/InMotionHosting"]},{"@type":"Person","@id":"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/c6922c56c84e17079fd558e07b7ef72f","name":"Christopher Maiorana","description":"Christopher Maiorana joined the InMotion community team in 2015 and regularly dispenses tips and tricks in the Support Center, Community Q&A, and the InMotion Hosting Blog.","sameAs":["https:\/\/www.linkedin.com\/in\/chris-m-4623144b\/"],"url":"https:\/\/www.inmotionhosting.com\/support\/author\/christopherm\/"}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"primary_category":null,"_links":{"self":[{"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/posts\/4389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/comments?post=4389"}],"version-history":[{"count":1,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/posts\/4389\/revisions"}],"predecessor-version":[{"id":83770,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/posts\/4389\/revisions\/83770"}],"wp:attachment":[{"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/media?parent=4389"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/categories?post=4389"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/tags?post=4389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}