{"id":43190,"date":"2019-05-31T09:51:59","date_gmt":"2019-05-31T14:51:59","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=43190"},"modified":"2021-08-16T22:17:28","modified_gmt":"2021-08-17T02:17:28","slug":"locked-out-jetpack","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/locked-out-jetpack\/","title":{"rendered":"Log into Jetpack after IP Address Locked Out"},"content":{"rendered":"\n<p>The <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/how-to-activate-the-jetpack-plugin-for-wordpress\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\"  >Jetpack<\/a> WordPress plugin suite adds valuable <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/configure-cloudflare-jetpack\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\"  >performance<\/a> and security features to your website. Among them is Jetpack&#8217;s brute force attack protection module you can enable in <b>Settings \u2192 Security<\/b>. There you can whitelist IP addresses to never block regardless of the amount of failed login attempts.   <\/p>\n\n\n\n<p>But IP addresses used to modify the website change with VPN usage, network updates, and the need to make changes from a new location. Meanwhile, password issues are sometimes unavoidable. Caps Lock or Fn keys may be enabled. Maybe you&#8217;re not used to writing on a specific keyboard.\n  <\/p>\n\n\n\n<p>Regardless of the reason, sometimes you&#8217;ll need to whitelist an IP address immediately. To ensure you&#8217;re able to do work in such situations, we&#8217;ll cover how to <strong>bypass the Jetpack plugin lockout<\/strong>.\n  <\/p>\n\n\n\n<p class=\"alert alert-info\"><i>Keep in mind we have a <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/jetpack-licensing-options\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\"  >free Jetpack license<\/a> included with our <a href=\"https:\/\/www.inmotionhosting.com\/wordpress-hosting\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\"  >WordPress Hosting<\/a>.<\/i> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bypass Jetpack Lockout<\/h2>\n\n\n\n<ol class=\"article_list wp-block-list\"><li>Log into <a rel=\"noopener noreferrer\" href=\"\/support\/server\/ssh\/do-you-provide-ssh-access\/\" target=\"_blank\">SSH<\/a>, <a rel=\"noopener noreferrer\" href=\"\/support\/website\/how-to-edit-a-file\/\" target=\"_blank\">cPanel File Manager or FTP<\/a>.<\/li><li><a rel=\"noopener noreferrer\" href=\"\/support\/website\/where-to-upload-files\/\" target=\"_blank\">Navigate to your WordPress root directory<\/a>.<\/li><li>Edit your <code>wp-config.php<\/code> file.<\/li><li>Add the following to the bottom of your <code>wp-config.php<\/code> file:<br><pre>define('JETPACK_IP_ADDRESS_OK', '<i>X.X.X.X<\/i>');<\/pre> <br>Replace <i>X.X.X.X<\/i> with your <a rel=\"noopener noreferrer\"   href=\"\/support\/tools\/what-is-my-ip-address\/\" target=\"_blank\">your local IP address(es)<\/a>.     <\/li><li>Save your changes. You should now be able to <a rel=\"noopener noreferrer\" href=\"\/support\/edu\/wordpress\/logging-into-wordpress-dashboard\/\" target=\"_blank\">log into WordPress dashboard<\/a>.<\/li><\/ol>\n\n\n\n<p>Learn more about protecting against <a rel=\"noopener noreferrer\"   href=\"\/support\/edu\/wordpress\/wp-login-brute-force-attack\/\" target=\"_blank\">brute force attacks<\/a> in our Support Center.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Jetpack WordPress plugin suite adds valuable performance and security features to your website. Among them is Jetpack&#8217;s brute force attack protection module you can enable in Settings \u2192 Security. There you can whitelist IP addresses to never block regardless of the amount of failed login attempts. But IP addresses used to modify the website<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/locked-out-jetpack\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57014,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[56],"tags":[],"class_list":["post-43190","post","type-post","status-publish","format-standard","hentry","category-wordpress"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Log into Jetpack after IP Address Locked Out | InMotion Hosting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/locked-out-jetpack\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Log into Jetpack after IP Address Locked Out | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"The Jetpack WordPress plugin suite adds valuable performance and security features to your website. Among them is Jetpack&#8217;s brute force attack protection module you can enable in Settings \u2192 Security. There you can whitelist IP addresses to never block regardless of the amount of failed login attempts. 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