{"id":4031,"date":"2017-01-26T20:40:53","date_gmt":"2017-01-26T20:40:53","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2017\/01\/26\/report-not-spam\/"},"modified":"2024-05-13T18:20:18","modified_gmt":"2024-05-13T22:20:18","slug":"report-email-as-not-spam","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/report-email-as-not-spam\/","title":{"rendered":"How to Report an Email as Not Spam in SpamExperts"},"content":{"rendered":"

If you have emails that get blocked by SpamExperts that are not actual spam, you can report it so that the algorithm gets more efficient and have them removed. In this article, we will demonstrate how to report spam email as false positives in your SpamExperts dashboard. <\/p>\n

Using the Report Not Spam Tool<\/h2>\n
    \n
  1. Log into your SpamExperts account dashboard<\/a>.\n
    <\/div>\n<\/li>\n
  2. \"\"<\/a>\n
    <\/div>\n

    Click on the Spam Quarantine Spam<\/strong> icon.<\/p>\n

    <\/div>\n<\/li>\n
  3. \"\"<\/a>\n
    <\/div>\n

    Click on the link in the Subject<\/strong> field for the email that is not spam.<\/p>\n

    <\/div>\n<\/li>\n
  4. \"\"<\/a>\n
    <\/div>\n

    Click on the Report Spam<\/strong> icon.<\/p>\n

    <\/div>\n<\/li>\n
  5. \"\"<\/a>\n
    <\/div>\n

    Click on the Download as .eml<\/strong> button.<\/p>\n

    <\/div>\n<\/li>\n
  6. \"\"<\/a>\n
    <\/div>\n

    Select the Save File<\/strong> radio button and click OK<\/strong> to save it to your local machine.<\/p>\n

    <\/div>\n<\/li>\n
  7. \"\"<\/a>\n
    <\/div>\n

    Click on the Dashboard<\/strong> in the left hand menu.<\/p>\n

    <\/div>\n<\/li>\n
  8. \"\"<\/a>\n
    <\/div>\n

    Click on the Browse<\/strong> button.<\/p>\n

    <\/div>\n<\/li>\n
  9. \"\"<\/a>\n
    <\/div>\n

    Select the file from your local machine and click Save<\/strong>.<\/p>\n

    <\/div>\n<\/li>\n
  10. \"\"<\/a>\n
    <\/div>\n

    Click Upload<\/strong>.<\/p>\n

    <\/div>\n<\/li>\n<\/ol>\n

    <\/p>\n

    \"\"<\/a><\/p>\n

    <\/div>\n

    After the file is uploaded you should get a green confirmation message saying it was successfully sent.<\/p>\n

    <\/div>\n","protected":false},"excerpt":{"rendered":"

    If you have emails that get blocked by SpamExperts that are not actual spam, you can report it so that the algorithm gets more efficient and have them removed. In this article, we will demonstrate how to report spam email as false positives in your SpamExperts dashboard. Using the Report Not Spam Tool Log into Read More ><\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4353],"tags":[],"class_list":["post-4031","post","type-post","status-publish","format-standard","hentry","category-spam-experts"],"acf":[],"yoast_head":"\nHow to Report an Email as Not Spam in SpamExperts | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Learn how to report a false positive as Not Spam in your SpamExperts dashboard.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/report-email-as-not-spam\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Report an Email as Not Spam in SpamExperts | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"Learn how to report a false positive as Not Spam in your SpamExperts dashboard.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/report-email-as-not-spam\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-01-26T20:40:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-13T22:20:18+00:00\" \/>\n<meta name=\"author\" content=\"Scott Mitchell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Scott Mitchell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/report-email-as-not-spam\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/spam-experts\/report-email-as-not-spam\/\"},\"author\":{\"name\":\"Scott Mitchell\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/d850efb28ef3573db7d24b0d8fa9eaed\"},\"headline\":\"How to Report an Email as Not Spam in 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