{"id":3860,"date":"2016-05-04T18:04:56","date_gmt":"2016-05-04T18:04:56","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2016\/05\/04\/reset-cpanels-password-reseller\/"},"modified":"2023-06-07T11:18:45","modified_gmt":"2023-06-07T15:18:45","slug":"reset-cpanels-password-reseller","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/reset-cpanels-password-reseller\/","title":{"rendered":"How to Reset cPanel Passwords in Reseller WHM"},"content":{"rendered":"<p>Part of being a reseller hosting provider is helping your customers when they have issues and need help. In this article, we will show you how to reset a cPanel password using WHM. These steps will work for the <a href=\"https:\/\/www.inmotionhosting.com\/vps-hosting\/vps-hosting-reseller\">VPS reseller program<\/a> as well as the shared option.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"jetpack-video-wrapper\"><div class=\"yt-kD4jB8W6VP0\">\n\t<a class=\"play-video-kD4jB8W6VP0\" style=\"position: relative; display: flex; flex-wrap: wrap; align-items: center; cursor: pointer;\">\n\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi_webp\/kD4jB8W6VP0\/maxresdefault.webp\" width=\"1280\" height=\"720\" alt=\"How to Reset cPanel Passwords and Terminate Accounts\" style=\"width: 100%; height: auto;\">\n\t\t<span class=\"fa fa-imh-play-circle imh-ds-icon play-circle\" style=\"position: absolute; display:block; font-size:150px; color: #c52228; opacity:0;\"><\/span>\n\t<\/a>\n<\/div><\/div>\n<\/div><figcaption class=\"wp-element-caption\">Don\u2019t have time to read our full article? Watch our walk-through video.<\/figcaption><\/figure>\n\n\n<h2>How to Reset a cPanel Password in WHM<\/h2>\n<p>If your customers should lose their password you may need to reset it for them. Here is a quick way to log into WHM to reset a cPanel password. Your customers should not have access to WHM.<\/p>\n<ol class=\"article_list\">\n<li><a href=\"\/support\/images\/stories\/reseller\/resetting_user_passwords\/1.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss\" style=\"float: right; margin: 20px 20px 15px 15px;\" src=\"\/support\/images\/stories\/reseller\/resetting_user_passwords\/1.png\" alt=\"List Accounts under Account Information\"><\/a><a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/whm\/log-into-whm\/\">Log into WHM<\/a>\n<div style=\"clear: both;\">\u00a0<\/div>\n<\/li>\n<li><a href=\"\/support\/images\/stories\/reseller\/resetting_user_passwords\/2.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss\" style=\"float: right; margin: 0px 15px 15px 15px;\" src=\"\/support\/images\/stories\/reseller\/resetting_user_passwords\/2.png\" alt=\"Click + sign\"><\/a>Under <em>Account Information<\/em> choose <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/access-cpanel-via-whm\/\"><strong>List Accounts<\/strong><\/a>\n<div style=\"clear: both;\">\u00a0<\/div>\n<\/li>\n<li><a href=\"\/support\/images\/stories\/reseller\/resetting_user_passwords\/3.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss\" style=\"float: right; margin: 0px 15px 15px 15px;\" src=\"\/support\/images\/stories\/reseller\/resetting_user_passwords\/3.png\" alt=\"Change Password screen\"><\/a>Click the + sign next to account you are managing and the dropdown will appear\n<div style=\"clear: both;\">\u00a0<\/div>\n<\/li>\n<li>Under the domain name you will see <em>Change Password:<\/em><\/li>\n<li>Fill in your customer\u2019s preferred password<\/li>\n<li>Click <strong>Change<\/strong><\/li>\n<\/ol>\n<p>At this point, you should see the confirmation screen. This means you have successfully updated the cPanel password.<\/p>\n<p>If you\u2019re looking for information that you can share with your customers on resetting the cPanel through the Account Management Panel (AMP) or cPanel itself, check out our tutorial:\u00a0 <span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;How to Change Your cPanel Password&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:6659,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:[null,2,16382457],&quot;12&quot;:0,&quot;14&quot;:[null,2,2257329],&quot;15&quot;:&quot;inherit&quot;}\" data-sheets-hyperlink=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/change-cpanel-password\/\"><a class=\"in-cell-link\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/change-cpanel-password\/\">How to Change Your cPanel Password<\/a>.<\/span><\/p>\n<p>You can now update passwords for all of the cPanel accounts you manage. Remember, any users with WHM access can perform this function. So you must be cautious. Only grant access to administrators you trust.<\/p>","protected":false},"excerpt":{"rendered":"<p>Part of being a reseller hosting provider is helping your customers when they have issues and need help. In this article, we will show you how to reset a cPanel password using WHM. These steps will work for the VPS reseller program as well as the shared option. How to Reset a cPanel Password in<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/reset-cpanels-password-reseller\/\"> Read More ><\/a><\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[51,4299,4289],"tags":[],"class_list":["post-3860","post","type-post","status-publish","format-standard","hentry","category-cpanel","category-security","category-whm"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Reset cPanel Passwords in Reseller WHM | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"In this article, we cover how you can reset passwords for your customers&#039; cPanel accounts.\" \/>\n<meta name=\"robots\" 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