{"id":3154,"date":"2014-03-18T18:32:12","date_gmt":"2014-03-18T18:32:12","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2014\/03\/18\/ssl-certficate-warning\/"},"modified":"2021-08-16T23:04:02","modified_gmt":"2021-08-17T03:04:02","slug":"ssl-certificate-warning","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/website\/ssl\/ssl-certificate-warning\/","title":{"rendered":"SSL Certificate Warnings"},"content":{"rendered":"\n\n\n\n\n\n
Issue:<\/th>\nCustomers are receiving SSL Certificate Warnings<\/em> in their email clients.<\/td>\n<\/tr>\n
Status:<\/th>\nOur System Administrators recently renewed our Shared SSL’s on several servers.<\/td>\n<\/tr>\n
Who is impacted?<\/th>\nUsers connecting to email over SSL without defining the specific shared hostname within their mail clients, for example, secure147.inmotionhosting.com<\/em>.<\/td>\n<\/tr>\n
Estimated time until resolution:<\/th>\nThis SSL warning is related to the renewal of the Shared SSL certificate for several severs, and is not an ongoing issue.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
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You will receive an SSL warning, if you were trying to connect over SSL to the mail server and you are using your domain name as the server address, such as mail.example.com<\/strong><\/p>\n

Instead, if you’d like to connect to the mail server securely, you should use the Shared SSL<\/a> of your server to connect. This would look like secure147.inmotionhosting.com<\/strong><\/p>\n

If you use the server’s shared SSL hostname in your mail client, anytime we renew the SSL certificate on the server-side, you won’t then need to go back accept the SSL exception again in your mail client.<\/p>\n<\/div>\n

2014.04.14 11:34am EST<\/h2>\n