{"id":2881,"date":"2013-10-10T23:14:52","date_gmt":"2013-10-10T23:14:52","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2013\/10\/10\/no-confirmation-email-transfer-melbourne\/"},"modified":"2021-08-16T23:10:52","modified_gmt":"2021-08-17T03:10:52","slug":"no-confirmation-email-transfer-melbourne","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/no-confirmation-email-transfer-melbourne\/","title":{"rendered":"What to do if you didn&#8217;t get the confirmation email from Melbourne IT for a domain transfer"},"content":{"rendered":"<p class=\"alert-danger\">Melbourne IT is no longer InMotion Hosting\u2019s registrar partner. The instructions in this article no longer apply.<strong> Please contact our <a href=\"https:\/\/www.inmotionhosting.com\/support\/amp\/how-to-contact-customer-service\/\">Customer Service team<\/a> for assistance with any domain name issues.<\/strong><\/p>\n\n\n<h2>What is the Melbourne IT Authorization Email?<\/h2>\n<p>If you have initiated the transfer of a domain to InMotion, then the final step to confirm the transfer process is to click on the confirmation link in an email from the domain registrar, Melbourne IT. You will then see a form that requires that you enter your authorization code (also called the EPP code) as well as agree to the listed terms. This email will typically look like this:<\/p>\n<pre> \nAttention: abcxyz.com@dns-protect.net\n \nRe: Transfer of abcxyz.com\n \nThe current registrar of record for this domain name is MELBOURNE IT, LTD. D\/B\/A INTERNET NAMES WORLDWIDE.\n \nDomainRegistrar1 has received a request from SomeDomainOwner on Sun Oct  6 21:00:03 2013 through the company HostingCompany for us to become the new registrar of record.\n \nYou have received this message because you are listed as the Registered Name Holder or Administrative contact for this domain name in the WHOIS database. Please read the following important information about transferring your domain name:<\/pre>\n<ul>\n<li>You must agree to enter into a new Registration Agreement with us. You can review the full terms and conditions of the Agreement at https:\/\/url-to-full-terms.com\/someplaceonoriginalregistrar<\/li>\n<li>Once you have entered into the Agreement, the transfer will take place within five (5) calendar days unless the current registrar of record denies the request.<\/li>\n<li>Once a transfer takes place, you will not be able to transfer to another registrar for 60 days.<\/li>\n<\/ul>\n<pre>\nPlease go to our website, https:\/\/url-full-terms.com\/originalregistrar to confirm or decline the transfer. If you don't respond to this message, the transfer will be cancelled automatically after one week.\n \nIf the URL above does not take you directly to the transfer confirmation page, you will have to enter your Domain Name: abcxyz.com and the Transfer Key: ehgisj235kl before accepting the transfer.\n \nPLEASE NOTE that many domains require an Auth Code to approve a transfer. The Auth Code can only be obtained from the current domain provider. Please contact them directly for this info.\n<\/pre>\n<div class=\"alert alert-danger\">\n<p><em>NOTE: The information has been obscured above and the domain names, keys and URLs where changed to preserve privacy for the original recipient of this confirmation email. <\/em><\/p>\n<\/div>\n<p>If you did not receive the email from Melbourne IT, you will want to perform the following checks to ensure that all the information related to your domain is accurate.<\/p>\n<h2>Check your domain information for accuracy<\/h2>\n<ol class=\"article_list\">\n<li><strong style=\"font-family: verdana;\">Double-check your domain name to see if Domain Privacy is still in effect<\/strong> You can use a <a href=\"\/support\/domain-names\/how-to-look-up-domain-whois\/\" target=\"new\" rel=\"noopener noreferrer\">WHOIS query<\/a> to see if Domain Privacy remains on your domain name. Domain Privacy will need to be removed in order for the transfer to occur.<\/li>\n<li><strong style=\"font-family: verdana;\">Remove Domain Privacy<\/strong> The email above is an example of what you should be receiving to confirm the transfer. You will need to work with you current hosting service or domain registrar in order to be able either remove the privacy or receive emails at the protected address. In the example above, the protected address is: abcxyz.com@dns-protect.net.<\/li>\n<li><strong style=\"font-family: verdana;\">Double-check your Domain Administrator email address<\/strong> Using the WHOIS information, you should also make sure that your domain administrator email is correct. If it\u2019s wrong, then you will not receive the confirmation email. You can use the Account Management Panel (AMP) to correct this information if necessary. You will need to contact your domain registrar to correct this setting.<\/li>\n<li><strong style=\"font-family: verdana;\">Whitelist the administrator email address if using a Spam prevention application<\/strong>These services all have whitelist options. You can turn them off if the domain is being transferred away, or add the domains to the whitelist so that the emails are not blocked. You should also whitelist <em>notices@melbourneit.com.au<\/em>.<\/li>\n<\/ol>\n<h2>How to request a new Melbourne IT Authorization email<\/h2>\n<p>If you have performed the checks above and have ensured the information is correct, you may request the Melbourne IT resend the authorization email. Follow the instructions below to have the email resent to you via our resubmission tool.<\/p>\n<ol class=\"article_list\">\n<li>Log into your Account Management Panel(AMP) interface.\n<div style=\"clear: both;\">\u00a0<\/div>\n<\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_1-manage-domain-billing-select.png\" rel=\"lightbox-0\"><img decoding=\"async\" width=\"159\" height=\"495\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_1-manage-domain-billing-select.png\" class=\"optimized-lcp-image\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_1-manage-domain-billing-select.png 159w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_1-manage-domain-billing-select-96x300.png 96w\"><\/a>\n<div style=\"clear: both;\">\u00a0<\/div>\n<p>You can access the tool via two different places. From the main screen click on either <strong>Manage Domain<\/strong> under <em>Domain Mangement<\/em>or <strong>Details<\/strong> under <em>Account &amp; Billing<\/em>.<\/p>\n<div style=\"clear: both;\">\u00a0<\/div>\n<\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_domain-transfer.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss size-full wp-image-12473\" style=\"float: right; margin: 0px 0px 15px 15px;\" title=\"Click here to view the larger image\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_domain-transfer.png\" alt=\"\" width=\"100\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_domain-transfer.png 864w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_domain-transfer-300x279.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_domain-transfer-768x714.png 768w\" sizes=\"(min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/a>\n<div style=\"clear: both;\">\u00a0<\/div>\n<p><a href=\"\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_account-billing.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss size-full wp-image-12474\" style=\"float: right; margin: 0px 0px 15px 15px;\" title=\"Click here to view the larger image\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_account-billing.png\" alt=\"\" width=\"100\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_account-billing.png 828w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_account-billing-300x228.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_account-billing-768x583.png 768w\" sizes=\"(min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/a><\/p>\n<div style=\"clear: both;\">\u00a0<\/div>\n<p>If you selected <em>Domain Transers<\/em> you will need to look for the <em>Existing Domain Transfers<\/em> section. If you selected <em>Details<\/em> from <em>Account &amp; Billing<\/em> you will need to locate the <em>Pending Requests<\/em> are. Look for the domain name under the respective area. You will see a link to teh right of the domain name labeled <strong>Resubmit<\/strong>. Click that link to begin the request.<\/p>\n<div style=\"clear: both;\">\u00a0<\/div>\n<\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_request-confirmation.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss size-full wp-image-12475\" style=\"float: right; margin: 0px 0px 15px 15px;\" title=\"Click here to view the larger image\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_request-confirmation.png\" alt=\"\" width=\"200\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_request-confirmation.png 631w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_request-confirmation-300x202.png 300w\" sizes=\"(min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/a>\n<div style=\"clear: both;\">\u00a0<\/div>\n<p>Next, a popup will appear asking for confirmation. Click the <strong>Resend Confirmation<\/strong> button to continue.<\/p>\n<div style=\"clear: both;\">\u00a0<\/div>\n<\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_request-confirmation2.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss size-full wp-image-12476\" style=\"float: right; margin: 0px 0px 15px 15px;\" title=\"Click here to view the larger image\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_request-confirmation2.png\" alt=\"\" width=\"200\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_request-confirmation2.png 631w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_request-confirmation2-300x200.png 300w\" sizes=\"(min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/a>\n<div style=\"clear: both;\">\u00a0<\/div>\n<p>After you click the confirmation button, you will see another popup that confirms the request has been submitted. From here, click on the <strong>Close<\/strong> link in the upper right corner. The link to the right of the domain name should now be replaced with <em>Request submitted<\/em>. This completes the request for the Authorization email.<\/p>\n<div style=\"clear: both;\">\u00a0<\/div>\n<p><a href=\"\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_after-confirmation.png\" rel=\"lightbox-0\"><img decoding=\"async\" class=\"std_ss size-full wp-image-12477\" style=\"float: right; margin: 0px 0px 15px 15px;\" title=\"Click here to view the larger image\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_after-confirmation.png\" alt=\"\" width=\"200\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_after-confirmation.png 858w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_after-confirmation-300x279.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/10\/edu_amp_request-mit-email_after-confirmation-768x713.png 768w\" sizes=\"(min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/a><\/p>\n<div style=\"clear: both;\">\u00a0<\/div>\n<div style=\"clear: both;\">\u00a0<\/div>\n<p class=\"alert\"><strong style=\"color: red;\">Please Note:<\/strong> A request for resubmission can only be done once every 24 hours. Any further submissions will not process.<\/p>\n<div style=\"clear: both;\">\u00a0<\/div>\n<\/li>\n<\/ol>\n<p>Once you receive your confirmation email, click on the link in order to confirm the transfer and it will be complete. Keep in mind that you cannot transfer a newly registered or transferred domain for 60 days.<\/p>\n<p>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Melbourne IT is no longer InMotion Hosting\u2019s registrar partner. The instructions in this article no longer apply. Please contact our Customer Service team for assistance with any domain name issues. What is the Melbourne IT Authorization Email? If you have initiated the transfer of a domain to InMotion, then the final step to confirm the<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/no-confirmation-email-transfer-melbourne\/\"> Read More ><\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6,4],"tags":[],"class_list":["post-2881","post","type-post","status-publish","format-standard","hentry","category-domain-names","category-email"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>If you didn\u2019t get an email from Melbourne IT for a domain transfer<\/title>\n<meta name=\"description\" content=\"The following article explains the steps to take if you didn&#039;t receive the 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