{"id":288,"date":"2011-11-04T14:21:22","date_gmt":"2011-11-04T14:21:22","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2011\/11\/04\/my-wordpress-site-is-displaying-a-blank-page\/"},"modified":"2021-08-16T23:50:45","modified_gmt":"2021-08-17T03:50:45","slug":"my-wordpress-site-is-displaying-a-blank-page","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/my-wordpress-site-is-displaying-a-blank-page\/","title":{"rendered":"A Common Way to Fix the Blank page in WordPress sites"},"content":{"rendered":"<ul class=\"wp-block-list\"><li><a href=\"#updating\">Updating PHP.INI file<\/a><\/li><li><a href=\"#enabling\">Enabling Error Reporting<\/a><\/li><li><a href=\"#viewing\">How to View the Error Log<\/a><\/li><\/ul>\n\n\n\n<p>We\u2019ve had a lot of our customers and WordPress users, in general, have an issue where their site is <strong>showing a blank page<\/strong>. This <strong>blank page<\/strong> is typically caused by a PHP error. If you have your php.ini file set to hide PHP errors, you\u2019ll get a <strong>blank page<\/strong> displayed.<\/p>\n\n\n\n<p>To find your error messages you have two options:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Enable display_errors in your php.ini file<\/li><li>Review your error_log file(s)<\/li><\/ol>\n\n\n\n<p class=\"alert alert-info\">WordPress users rejoice, we now have an optimized <a href=\"https:\/\/www.inmotionhosting.com\/wordpress-hosting\" rel=\"follow\" \"title=\"WordPress Hosting\">WordPress Hosting<\/a> package! Check it out today.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"updating\">Updating your php.ini file to show error messages<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"\/support\/wp-content\/uploads\/2011\/11\/blank_screen_1.jpg\" rel=\"lightbox-0\"><img decoding=\"async\" width=\"1010\" height=\"786\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/11\/blank_screen_1.jpg\" class=\"optimized-lcp-image\" alt=\"Wordpress without errors\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/11\/blank_screen_1.jpg 1010w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/11\/blank_screen_1-300x233.jpg 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/11\/blank_screen_1-768x598.jpg 768w\"><\/a><\/figure>\n\n\n\n<p>To diagnose PHP errors in WordPress, we will place a line of bad code on the site to show what happens when WordPress encounters and error. The image to the right shows my fully functional WordPress website.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"\/support\/wp-content\/uploads\/2011\/11\/blank_screen_2.jpg\" rel=\"lightbox-0\"><img decoding=\"async\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/11\/blank_screen_2.jpg\" alt=\"Breaking the WordPress code\"><\/a><\/figure>\n\n\n\n<p><strong>We will add code to the site to intentionally break the WordPress site for testing purposes.<\/strong> See image to the right where it says \u201c<em>I am forgetting my closing quote<\/em>\u201c.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"\/support\/wp-content\/uploads\/2011\/11\/blank_screen_3.jpg\" rel=\"lightbox-0\"><img decoding=\"async\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/11\/blank_screen_3.jpg\" alt=\"Blank screen with errors off WordPress\"><\/a><\/figure>\n\n\n\n<p>Now that we\u2019ve added the code to intentionally break the website, you will see the WordPress website displays a blank page.<\/p>\n\n\n\n<p class=\"alert alert-warning\"><strong>Note!<\/strong> We don\u2019t see the PHP error message because we have set the directive in the php.ini file to hide the error message.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enabling\">Enabling error_reporting in the php.ini<\/h2>\n\n\n\n<p>To fix this, we\u2019ll simply need to update it so it shows an error message. Edit your php.ini in your public_html folder. To learn how to edit your php.ini page, see our tutorial on <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/cpanel-multiphp-ini-editor\/\">How to Use the MultiPHP Editor in cPanel<\/a>. <\/p>\n\n\n\n<ol class=\"article_list\">\n\n<li>\n\n<a href=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/php-ini-display-errors.jpg\" rel=\"lightbox-0\"><img decoding=\"async\" alt=\"\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/php-ini-display-errors.jpg\" style=\"float: right; margin: 15px 15px 15px 15px;\" width=\"200\"><\/a> To fix this, we\u2019ll need to update it so it shows an error message.  <strong>Edit the php.ini file in your public_html folder (or the php.ini file that applies to your site).<\/strong> Find the error_reporting section and then lok for <strong>display_errors = Off<\/strong>.\n\n<div style=\"clear:both;\">\n<\/div>\n<\/li>\n<li>\n<a href=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/php-ini-display-errors-on.jpg\" rel=\"lightbox-0\"><img decoding=\"async\" alt=\"\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/php-ini-display-errors-on.jpg\" style=\"float: right; margin: 15px 15px 15px 15px;\" width=\"200\"><\/a> Change the <strong>display_errors<\/strong> so that it is set to \u201con\u201d. Save the changes in the editor.\n<div style=\"clear:both;\">\n<\/div>\n<\/li>\n<li>\n\n<a href=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/blank-screen-with-error-message.jpg\" rel=\"lightbox-0\"><img decoding=\"async\" alt=\"\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/blank-screen-with-error-message.jpg\" style=\"float: right; margin: 15px 15px 15px 15px;\" width=\"200\"><\/a> Now, since we have adjusted the display_errors in the php.ini file, as you can see our site now displays the exact error message causing the issue and we can start to troubleshoot it! See snapshot to the right.\n\n<div style=\"clear:both;\">\n<\/div>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"viewing\">How to view your error_log to find error messages<\/h2>\n\n\n\n<p>One way to find error messages is to view the error_log file in file manager. All PHP error messages are logged to this file. You can use <a href=\"\/support\/website\/ftp\/getting-started-guide\/\">FTP <\/a>or the <a href=\"\/support\/\">File Manager in cPanel<\/a> to view this file and any of the error messages logged.<\/p>\n\n\n\n<ol class=\"article_list\">\n\n<li> <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/how-to-log-into-cpanel\/\" rel=\"follow\" \"title=\"Log into cPanel\">Login into your cPanel<\/a> and go to the <em>public_html<\/em> folder in your <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/using-file-manager-in-cpanel\/\" rel=\"follow\" \"title=\"Using File Manager\">File Manager<\/a> and click <strong>Go<\/strong>.\n<\/li>\n\n<li>\n\n<a href=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/file-manager-view-log.jpg\" rel=\"lightbox-0\"><img decoding=\"async\" alt=\"File Manager, find error log and view\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/file-manager-view-log.jpg\" style=\"float: right; margin: 15px 15px 15px 15px;\" width=\"200\"><\/a> Find the <strong>error_log<\/strong> file with the file manager. Right-click on the error_log file, then select <strong>View<\/strong>.\n<div style=\"clear:both;\">\n<\/div>\n<\/li>\n\n<li> \n<a href=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/sample-error-log.jpg\" rel=\"lightbox-0\"><img decoding=\"async\" alt=\"File Manager, find error log and view\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2020\/02\/sample-error-log.jpg\" style=\"float: right; margin: 15px 15px 15px 15px;\" width=\"200\"><\/a> Now you can see the list of errors that your website is causing. In this case, the syntax error shows because we broke a line of code intentionally.\n\n<div style=\"clear:both;\">\n<\/div>\n<\/li>\n<\/ol>\n\n\n\n<p>Being able to view the actual error message causing your blank screen is important when trying to resolve this issue. You can either attempt to debug the issue yourself or pass it on to your designer.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Updating PHP.INI file Enabling Error Reporting How to View the Error Log We\u2019ve had a lot of our customers and WordPress users, in general, have an issue where their site is showing a blank page. This blank page is typically caused by a PHP error. If you have your php.ini file set to hide PHP<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/my-wordpress-site-is-displaying-a-blank-page\/\"> Read More ><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4325,56],"tags":[],"class_list":["post-288","post","type-post","status-publish","format-standard","hentry","category-wordpress-hosting","category-wordpress"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to fix the Blank Page Problem in WordPress | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Learn what causes the blank screen in WordPress and how to troubleshoot what is causing it.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/my-wordpress-site-is-displaying-a-blank-page\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to fix the Blank Page Problem in WordPress | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"Learn what causes the blank screen in WordPress and how to troubleshoot what is causing it.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/my-wordpress-site-is-displaying-a-blank-page\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" 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