{"id":2660,"date":"2013-04-24T22:07:36","date_gmt":"2013-04-25T02:07:36","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2013\/04\/24\/managing-customer-information\/"},"modified":"2021-08-16T23:15:02","modified_gmt":"2021-08-17T03:15:02","slug":"managing-customer-information","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/oscommerce\/managing-customer-information\/","title":{"rendered":"Managing Customer Information in osCommerce"},"content":{"rendered":"<p>Customers that register into the osCommerce system may sometimes need to have their data modified by an admin in the osCommerce dashboard. This feature of osCommerce is different from <a href=\"\/support\/edu\/oscommerce\/managing-customer-details-in-oscommerce\/\">managing Customer Details<\/a> in that you are modifying the actual customer information as opposed to the form fields.  The following article explains how to find and make changes to the stored customer information using the osCommerce interface.<\/p>\n<h3>Editing Customers in osCommerce<\/h3>\n<ol class=\"article_list\">\n<li><a href=\"\/support\/edu\/oscommerce\/oscommerce-admin-login\/\">Log into your osCommerce Admin dashboard<\/a>.<\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2013\/04\/edu_oscommerce_202_customer-info_customer-orders-main.png\" rel=\"lightbox-0\"><img decoding=\"async\" width=\"636\" height=\"373\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/04\/edu_oscommerce_202_customer-info_customer-orders-main.png\" class=\"optimized-lcp-image\" alt=\"List of registered customer\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/04\/edu_oscommerce_202_customer-info_customer-orders-main.png 636w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/04\/edu_oscommerce_202_customer-info_customer-orders-main-300x176.png 300w\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>When you are logged into the Administrator, look in the menu on the left. Click on <strong>Customers<\/strong> and the menu will expand. Then click on <strong>Customers<\/strong> (again) in the menu option that appears. You will see the registered customer list. Note: If you don\u2019t have one, create a test user by logging into your osCommerce store and creating a test user.          <\/p>\n<table class=\"article_table\">\n<tbody>\n<tr>\n<th>Action<\/th>\n<th>Description<\/th>\n<\/tr>\n<tr>\n<td>EDIT<\/td>\n<td>Modify the customer information stored in the osCommerce database.<\/td>\n<\/tr>\n<tr>\n<td>DELETE<\/td>\n<td>Delete a registered customer. A confirmation will be asked before a customer is deleted.<\/td>\n<\/tr>\n<tr>\n<td>ORDERS<\/td>\n<td> View the list of the orders including the order total, date of purchase and status. \n<\/td>\n<\/tr>\n<tr>\n<td>EMAIL<\/td>\n<td>Create an email message for your customer.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2013\/04\/edu_oscommerce_202_customer-info_edit-cx-main.png\" rel=\"lightbox-0\"><img decoding=\"async\" align=\"right\" alt=\"Main edit screen for registered customer\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/04\/edu_oscommerce_202_customer-info_edit-cx-main.png\" style=\"float: right; margin: 0px 0px 15px 15px;\" width=\"100\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>Click on the <strong>EDIT<\/strong> button in order to view the information for a customer.  All required information is clearly noted with a \u201c<span font=\"red\">*Required<\/span>\u201c.  Simply click in the field to change the information that requires editing.<\/p><\/li>\n<li> Click on <strong>SAVE<\/strong> in the bottom right hand corner in order to commit your changes, or click on <strong>CANCEL<\/strong> in order go back to your list of registered customers.<\/li>\n<\/ol>\n<p>This completes the tutorial on changing Customer Information within the osCommerce Administrator dashboard.  If you require further information on customer registration please go to:  <a href=\"\/support\/edu\/oscommerce\/managing-customer-details-in-oscommerce\/\">Managing Customer Details in Oscommerce<\/a> or <a href=\"\/support\/edu\/oscommerce\/registering-new-customers-oscommerce\/\">Understanding Customer Registration in osCommerce<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers that register into the osCommerce system may sometimes need to have their data modified by an admin in the osCommerce dashboard. This feature of osCommerce is different from managing Customer Details in that you are modifying the actual customer information as opposed to the form fields. The following article explains how to find and<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/oscommerce\/managing-customer-information\/\"> Read More ><\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[31],"tags":[],"class_list":["post-2660","post","type-post","status-publish","format-standard","hentry","category-oscommerce"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managing Customer Information in osCommerce | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Customer information is stored in the osCommerce database and can be modified by administrators within the osCommerce Administrator dashboard. There may be a need for the admin to change the data on some occasions. The following article explains how to modify existing customer information through the Administrator dashboard in osCommerce.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/oscommerce\/managing-customer-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Customer Information in osCommerce | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"Customer information is stored in the osCommerce database and can be modified by administrators within the osCommerce Administrator dashboard. There may be a need for the admin to change the data on some occasions. 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