{"id":265,"date":"2023-03-01T00:01:00","date_gmt":"2023-03-01T05:01:00","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2011\/10\/17\/cancel-hosting\/"},"modified":"2023-03-06T14:01:22","modified_gmt":"2023-03-06T19:01:22","slug":"cancel-hosting","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/billing\/cancel-hosting\/","title":{"rendered":"How Do I Cancel My Hosting Account?"},"content":{"rendered":"<p>We are sorry to hear that you want to cancel your hosting account!<\/p>\n\n\n\n<p>Most of our plans include a 90-day money-back guarantee. This period of time should allow you to test additional programs available with your account if that is the issue. For example, if you\u2019re not sure if <a href=\"\/support\/edu\/wordpress\/\">WordPress<\/a> is going to meet your needs, you can save time by using the <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/wordpress\/boldgrid\/\">BoldGrid<\/a> page builder instead to speed up your website buildout workflow.<\/p>\n\n\n\n<p>Some of our plans even include <a title=\"Click here to navigate to our main website and learn more about Launch Assist.\" rel=\"noopener noreferrer\" href=\"https:\/\/www.inmotionhosting.com\/launch-assist\" target=\"_blank\"><b>Launch Assist*<\/b><\/a>. Be sure to check out the services available through our <b>Managed Hosting<\/b> team to help you get your account launched in the right direction.<\/p>\n\n\n\n<p>If you have any further questions, please feel free to <a href=\"https:\/\/www.inmotionhosting.com\/support\/amp\/how-to-get-great-technical-support\/\">contact us at any time<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Disable Auto-Renew and Cancel Services<\/h2>\n\n\n\n<p>To disable auto-renewals or cancel services you will follow the same process. <\/p>\n\n\n\n<ol class=\"article_list wp-block-list\">\n<li>First, you will need to <a href=\"https:\/\/www.inmotionhosting.com\/support\/amp\/how-to-log-into-amp\/\">login to AMP<\/a>. <br><\/li>\n\n\n\n<li>Click the <strong>Billing<\/strong> tab, then click <strong>My Subscriptions<\/strong>. This will bring up your subscriptions. <br><br><img decoding=\"async\" width=\"534\" height=\"303\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_nav.png\" class=\"optimized-lcp-image\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_nav.png 534w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_nav-300x170.png 300w\"><br><br><\/li>\n\n\n\n<li>To cancel a service or disable auto-renewals, click the red \u201c<strong>X<\/strong>\u201d next to the product or service you would like to cancel.<br><br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"316\" class=\"wp-image-91410\" style=\"width: 600px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_cancel_x.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_cancel_x.png 931w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_cancel_x-300x158.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_cancel_x-768x405.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><br><br>After clicking the red \u201cX\u201d, you will be taken to a short survey screen. From there you will just need to answer the required survey questions, then click <strong>Submit<\/strong>. Once done, you will be taken to a screen that says \u201c<em>Cancellation Request Submitted<\/em>.\u201d<br><br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"221\" class=\"wp-image-91411\" style=\"width: 600px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_cancel_submit.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_cancel_submit.png 876w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_cancel_submit-300x111.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_cancel_submit-768x283.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><br><br>You will now see that the subscription you canceled says \u201c<em>Set to Expire<\/em>.\u201d<br><br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"287\" class=\"wp-image-91409\" style=\"width: 600px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_set-to-expire.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_set-to-expire.png 932w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_set-to-expire-300x144.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/11\/EAC_mysubscriptions_set-to-expire-768x368.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><br><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\">\n\n\n\n<p> <span style=\"font-size: revert; color: initial;\">Canceling a product or service will set it to expire, but any subscriptions will remain active until the time that has already been paid in advance and will no longer renew. <\/span><\/p>\n\n\n\n<p>If you would like to cancel something immediately instead of setting it to expire, or if you decide in the future that you want to renew again, please <a href=\"https:\/\/www.inmotionhosting.com\/support\/amp\/how-to-contact-customer-service\/\">contact Customer Service<\/a> so that they may assist you with an immediate cancelation or renew your hosting account. They are available from 9AM \u2013 9PM ET, Monday \u2013 Friday. We recommend calling them at <a href=\"tel:17574166575\">+1-757-416-6575<\/a> as the fastest method, followed by <a href=\"https:\/\/secure1.inmotionhosting.com\/amp\/chat\/survey\">chat<\/a>, and then <a href=\"https:\/\/www.inmotionhosting.com\/support\/amp\/how-to-contact-customer-service\/\">creating a ticket<\/a> if necessary.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are sorry to hear that you want to cancel your hosting account! Most of our plans include a 90-day money-back guarantee. This period of time should allow you to test additional programs available with your account if that is the issue. For example, if you&#8217;re not sure if WordPress is going to meet your<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/billing\/cancel-hosting\/\"> Read More ><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[50],"tags":[],"class_list":["post-265","post","type-post","status-publish","format-standard","hentry","category-billing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Do I Cancel My Hosting Account? | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Cancel hosting account\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/billing\/cancel-hosting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Do I Cancel My Hosting Account? 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