{"id":265,"date":"2023-03-01T00:01:00","date_gmt":"2023-03-01T05:01:00","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2011\/10\/17\/cancel-hosting\/"},"modified":"2026-09-14T13:49:12","modified_gmt":"2026-09-14T17:49:12","slug":"cancel-hosting","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/billing\/cancel-hosting\/","title":{"rendered":"How Do I Cancel My Hosting Account?"},"content":{"rendered":"

You have two ways to cancel hosting account service in the Account Management Panel (AMP): turn off Auto-Renew<\/strong> so the plan stops renewing on its own, or cancel the product now and set it to expire. Either path keeps your account active for the time you already paid for, so nothing shuts off immediately unless you ask Customer Service to cancel right away. This guide covers both options and what happens after you cancel.<\/p>\n\n\n\n

How to Turn Off Auto-Renew in AMP<\/h2>\n\n\n\n

Turning off Auto-Renew stops future billing for that product without canceling it right away, so you keep full access for the rest of the term you already paid for.<\/p>\n\n\n\n

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  1. Log in to AMP at secure1.inmotionhosting.com\/amp<\/a>. See How to Log in to AMP<\/a> if you need help.<\/li>\n\n\n\n
  2. Click Billing<\/strong> in the top menu. The My Subscriptions<\/strong> page opens. It is also the first item in the Billing menu.<\/li>\n<\/ol>\n\n\n\n
    \"AMP<\/figure>\n\n\n\n
      \n
    1. Find the product row for the plan or service you want to stop renewing. Subscriptions are grouped by primary domain.<\/li>\n\n\n\n
    2. In that row, switch the Auto-Renew<\/strong> toggle off.<\/li>\n<\/ol>\n\n\n\n
      \"A<\/figure>\n\n\n\n

      Once Auto-Renew is off, the product keeps running normally. It will not renew or bill again when the current term ends. If you no longer need the product at all, cancel it outright instead.<\/p>\n\n\n\n

      How to Cancel Hosting Account Services in AMP<\/h2>\n\n\n\n

      Canceling a product sets it to expire instead of renewing, and the steps start on the same My Subscriptions page.<\/p>\n\n\n\n

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      1. Log in to AMP and click Billing<\/strong> to open My Subscriptions<\/strong>.<\/li>\n\n\n\n
      2. Find the product row for the plan or service you want to cancel.<\/li>\n\n\n\n
      3. Click the red X<\/strong> in the Cancel<\/strong> column of that row.<\/li>\n<\/ol>\n\n\n\n
        \"AMP<\/figure>\n\n\n\n
          \n
        1. Read the Are You Sure You Want to Cancel Your Plan?<\/strong> dialog. It warns that canceling turns off auto-renewal, ends the service at the end of your term, and deletes your content from InMotion Hosting\u2019s systems at that point. It may also offer alternatives, such as changing your term length or renewing now at a discount.<\/li>\n\n\n\n
        2. Click Cancel Plan<\/strong> to continue, or Go Back<\/strong> to keep the plan as it is.<\/li>\n\n\n\n
        3. Complete the short cancellation survey and click Submit<\/strong>. AMP confirms that your cancellation request was submitted, and the product row shows Set to Expire<\/strong>.<\/li>\n<\/ol>\n\n\n\n

          Note:<\/strong> Some products, such as VPS plans, show Contact Us<\/strong> in the Cancel column instead of the red X. Those plans are canceled by Customer Service. See Cancel Immediately or Reactivate a Plan<\/strong> below for how to reach them.<\/p>\n\n\n\n

          What Happens After You Cancel<\/h2>\n\n\n\n