{"id":2379,"date":"2012-05-14T18:30:09","date_gmt":"2012-05-14T18:30:09","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2012\/05\/14\/302-an-error-occurred-during-installation\/"},"modified":"2021-08-16T23:44:24","modified_gmt":"2021-08-17T03:44:24","slug":"error-occurred-during-installation","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/prestashop\/error-occurred-during-installation\/","title":{"rendered":"PrestaShop 1.5 – Error Occurred During Installation"},"content":{"rendered":"

During our PrestaShop 1.5 testing, we came upon the following error when attempting to install PrestaShop 1.5<\/a>:<\/p>\n\n\n\n

\"prestashop-an-error-occurred-during-installation\"<\/a>
An error occurred during installation
You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here.<\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Configure shop information<\/strong><\/h2>\n\n\n\n

In this file, install\/error_log<\/kbd>, we found the following error:<\/p>\n\n\n\n

[14-May-2012 13:54:30] PHP Warning:\u00a0 simplexml_load_string() [<a href='function.simplexml-load-string'>function.simplexml-load-string<\/a>]: Entity: line 1: parser error : Space required after the Public Identifier in \/home\/userna5\/prestashop.inmotiontesting.com\/classes\/LocalizationPack.php on line 41<\/pre>\n\n\n\n
Therefore, we reviewed this file \u2013 classes\/LocalizationPack.php<\/kbd> \u2013 and saw the problem was with the $file<\/code> variable being passed here:<\/p>\n\n\n\n
public function loadLocalisationPack($file, $selection, $install_mode = false)\n{\n\tif (!$xml = simplexml_load_string($file))\n\treturn false;<\/pre>\n\n\n\n
During our troubleshooting we emailed ourselves the $file<\/code> variable (using the php mail function) and found out the problem was in this file \u2013 install\/models\/install.php<\/kbd> \u2013 at line 401:<\/p>\n\n\n\n
$localization_file_content = @Tools::file_get_contents('https:\/\/api.prestashop.com\/download\/localization\/'.$version.'\/'.$data['shop_country'].'.xml');<\/pre>\n\n\n\n
What was happening is that $localization_file_content<\/code> was set to https:\/\/api.prestashop.com\/download\/localization\/15\/us.xml<\/code>, however that file did not exist. At the time of this writing, that URL was resulting in a 404 error. To resolve this issue, we added the following line in install\/models\/install.php<\/code>:<\/p>\n\n\n\n
$localization_file_content = @Tools::file_get_contents('https:\/\/api.prestashop.com\/download\/localization\/'.$version.'\/'.$data['shop_country'].'.xml');\nunset($localization_file_content)<\/code>;<\/pre>\n\n\n\n
The unset function deleted the variable, and therefore ran the following code, which creates the contents based upon files already stored within PrestaShop 1.5 (instead of trying to download them from api.prestashop.com \u2013 which is resulting in a 404 error)<\/p>\n\n\n\n
if (!$localization_file_content)\n{\n\t$localization_file = _PS_ROOT_DIR_.'\/localization\/default.xml';\n\tif (file_exists(_PS_ROOT_DIR_.'\/localization\/'.$data['shop_country'].'.xml'))\n\t$localization_file = _PS_ROOT_DIR_.'\/localization\/'.$data['shop_country'].'.xml';\n\t$localization_file_content = file_get_contents($localization_file);\n}<\/pre>\n","protected":false},"excerpt":{"rendered":"
During our PrestaShop 1.5 testing, we came upon the following error when attempting to install PrestaShop 1.5: Configure shop information In this file, install\/error_log, we found the following error: [14-May-2012 13:54:30] PHP Warning:  simplexml_load_string() [<a href=’function.simplexml-load-string’>function.simplexml-load-string<\/a>]: Entity: line 1: parser error : Space required after the Public Identifier in \/home\/userna5\/prestashop.inmotiontesting.com\/classes\/LocalizationPack.php on line 41 Therefore, we Read More ><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[92,4335],"tags":[],"class_list":["post-2379","post","type-post","status-publish","format-standard","hentry","category-prestashop","category-error-numbers"],"acf":[],"yoast_head":"\nPrestaShop 1.5 - Error Occurred During Installation | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"If you're installing Prestashop 1.5 and run into this error, Configure shop information - an error occurred during installation, review this article for further troubleshooting steps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/prestashop\/error-occurred-during-installation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PrestaShop 1.5 - Error Occurred During Installation | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"If you're installing Prestashop 1.5 and run into this error, Configure shop information - an error occurred during installation, review this article for further troubleshooting steps.\" 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