{"id":2222,"date":"2020-02-11T13:24:00","date_gmt":"2020-02-11T18:24:00","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=2222"},"modified":"2026-09-10T00:23:40","modified_gmt":"2026-09-10T04:23:40","slug":"how-to-find-email-settings","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/how-to-find-email-settings\/","title":{"rendered":"How to Find Your Email Settings in cPanel or Webmail"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Setting up a new mail app, whether it is Outlook, Apple Mail, or your phone\u2019s built-in client, means finding your incoming server, outgoing server, and port numbers first. This guide shows you where to find your email settings in cPanel, then in Webmail, using InMotion Hosting\u2019s current interface.<\/p>\n\n\n\n<p class=\"alert alert-info wp-block-paragraph\"><strong>Note:<\/strong> On Platform i (InMotion Central) accounts, the interface is different. See <a href=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/emails\/email-settings-inmotion-central\/\">email settings in InMotion Central<\/a> instead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An email account already created on your hosting account. If you have not created one yet, see <a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/how-to-create-an-email-account\/\">how to create an email account<\/a> first.<\/li>\n\n\n\n<li>Your cPanel login, or your account\u2019s Webmail login.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Find Your Email Settings in cPanel<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">cPanel keeps every mailbox\u2019s connection settings on one page.<\/p>\n\n\n\n<ol class=\"wp-block-list article_list\">\n<li>Log in to cPanel.<\/li>\n\n\n\n<li>In the <strong>Email<\/strong> section, click <strong>Email Accounts<\/strong>.<\/li>\n\n\n\n<li>Find the account you want to configure, and click <strong>Connect Devices<\/strong> on its row.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"338\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-email-accounts-connect-devices-1024x338.png\" class=\"optimized-lcp-image\" alt=\"cPanel Email Accounts list showing the Check Email, Manage, and Connect Devices buttons\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-email-accounts-connect-devices-1024x338.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-email-accounts-connect-devices-300x99.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-email-accounts-connect-devices-768x254.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-email-accounts-connect-devices-1536x508.png 1536w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-email-accounts-connect-devices-2048x677.png 2048w\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">cPanel opens the <strong>Set Up Mail Client<\/strong> page for that account. The page starts with a table of automatic configuration scripts for apps like Thunderbird, Kmail, and Outlook, but not every mail app supports auto-config. Scroll past that table to <strong>Mail Client Manual Settings<\/strong>, since those values work in any mail app, on any device.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-mail-client-manual-settings.png\" alt=\"Secure SSL\/TLS Settings box in cPanel showing incoming and outgoing mail server addresses and ports\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The blue <strong>Secure SSL\/TLS Settings (Recommended)<\/strong> box holds everything you need. Your username is your full email address, not only the mailbox name in front of the @ sign. For the password, the system account (the one matching your cPanel username) uses your cPanel password; every other mailbox uses that account\u2019s own password.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The incoming server is normally <code>mail.&lt;your-domain&gt;<\/code> on IMAP (Internet Message Access Protocol) port 993 or POP3 (Post Office Protocol) port 995, and the outgoing server is the same address on SMTP (Simple Mail Transfer Protocol) port 465. cPanel requires authentication on all three protocols.<\/p>\n\n\n\n<p class=\"alert alert-success wp-block-paragraph\"><strong>Tip:<\/strong> Choose IMAP over POP3 whenever you check mail on more than one device. IMAP syncs read status and folders with the server, while POP3 downloads messages to a single device and does not keep them in sync elsewhere.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Webmail provides the identical settings page, so you do not need to open cPanel to find them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Find Your Email Settings in Webmail<\/h2>\n\n\n\n<ol class=\"wp-block-list article_list\">\n<li>Log in to <a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/login-to-webmail\/\">Webmail<\/a>, either directly or by clicking <strong>Check Email<\/strong> next to the account in cPanel\u2019s Email Accounts list.<\/li>\n\n\n\n<li>If Webmail opens to its home page, click the <strong>Configure Mail Client<\/strong> tile under Other Webmail Features.<\/li>\n\n\n\n<li>If Webmail opens directly to your Roundcube inbox instead, click the account name in the top right corner of the page, then click <strong>Configure Mail Client<\/strong> in the menu that opens.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/webmail-user-menu-configure-mail-client.png\" alt=\"Webmail account menu open, showing the Configure Mail Client option\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Webmail opens the same <strong>Set Up Mail Client<\/strong> page cPanel uses, including the same Mail Client Manual Settings box. Roundcube is the only webmail client cPanel offers now, so this menu and this settings page look the same no matter which mailbox you check.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Email the Settings to Your Device<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">cPanel and Webmail can email these settings directly to your device instead of you retyping a long server name and port number by hand.<\/p>\n\n\n\n<ol class=\"wp-block-list article_list\">\n<li>On the Set Up Mail Client page, scroll to <strong>Email Instructions<\/strong>.<\/li>\n\n\n\n<li>Enter the email address where you want to receive the settings.<\/li>\n\n\n\n<li>Click <strong>Send<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-email-instructions.png\" alt=\"Email Instructions section in cPanel with an email address field and a Send button\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If Webmail opens to its home page instead of your inbox, use the <strong>Set up email on your device<\/strong> panel there. Select your device (Apple, Android, or \u201cI\u2019m not sure, send me general instructions\u201d), enter the destination email address, check Email, Calendar, or Contacts as needed, and click <strong>Send<\/strong>. The same panel also has an <strong>Automatically configure my device<\/strong> link for a hands-off setup.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/webmail-set-up-email-on-your-device.png\" alt=\"Webmail home page Set up email on your device panel with device selection and a Send button\"><\/figure>\n\n\n\n<p class=\"alert alert-success wp-block-paragraph\"><strong>Tip:<\/strong> iOS and macOS Mail can walk themselves through most of this setup. See <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/cpanel-auto-config-mail-client\/\">cPanel\u2019s auto-config for mail clients<\/a> for the steps.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">When to Use the Server Hostname Instead of Your Domain<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Enter the incoming and outgoing server exactly as the Set Up Mail Client page shows it. cPanel chooses that name based on your SSL certificate: it shows <code>mail.&lt;your-domain&gt;<\/code> when the domain\u2019s certificate covers that name, and the server\u2019s own hostname when it does not. Either way, the name on the page is the one your mail app can validate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a mail app still reports a certificate name mismatch, enter the server hostname in the Incoming Server and Outgoing Server fields instead. On Shared hosting, that hostname looks like <code>secure###.inmotionhosting.com<\/code>. On VPS and Dedicated servers, it is the server\u2019s own hostname, for example <code>vps####.inmotionhosting.com<\/code>, or a custom hostname the account owner set. Log in to <a href=\"https:\/\/secure1.inmotionhosting.com\/amp\">AMP (Account Management Panel)<\/a> and check the account\u2019s technical details for the exact hostname.<\/p>\n\n\n\n<p class=\"alert alert-info wp-block-paragraph\"><strong>Note:<\/strong> On Reseller accounts, the default server name looks like <code>secure###.servconfig.com<\/code> instead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Recommended Email Settings at a Glance<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Setting<\/th><th>Value<\/th><\/tr><\/thead><tbody><tr><td>Username<\/td><td>Full email address<\/td><\/tr><tr><td>Password<\/td><td>cPanel password (system account) or the mailbox\u2019s own password<\/td><\/tr><tr><td>Incoming server<\/td><td><code>mail.&lt;your-domain&gt;<\/code> or server hostname, as shown in cPanel<\/td><\/tr><tr><td>IMAP port<\/td><td>993<\/td><\/tr><tr><td>POP3 port<\/td><td>995<\/td><\/tr><tr><td>Outgoing server<\/td><td><code>mail.&lt;your-domain&gt;<\/code> or server hostname, as shown in cPanel<\/td><\/tr><tr><td>SMTP port<\/td><td>465<\/td><\/tr><tr><td>Encryption<\/td><td>SSL\/TLS<\/td><\/tr><tr><td>Authentication<\/td><td>Required on IMAP, POP3, and SMTP<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">My mail app rejects my password<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Check the username first. Mail apps often default to only the mailbox name, but cPanel and Webmail require the full email address. If the username is correct, confirm which password you need: the system account (matching your cPanel username) uses your cPanel password, while any other mailbox uses the password set for that specific account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">My mail client warns about a certificate name mismatch<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This happens when the certificate the mail server presents does not cover the server name you entered, which is most likely if you typed the address by hand instead of copying it from the Set Up Mail Client page. Set the Incoming Server and Outgoing Server fields to the name that page shows. If the warning continues, use the server hostname instead, as described in When to Use the Server Hostname Instead of Your Domain earlier in this article.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Now you know how to find your email settings in cPanel or Webmail: open Connect Devices or Configure Mail Client, and read the Secure SSL\/TLS Settings box for your username, servers, and ports. With those values in hand, set up your phone or desktop client using <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/cpanel-auto-config-mail-client\/\">cPanel\u2019s auto-config for mail clients<\/a> where it is supported, or enter the settings manually anywhere else.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Setting up a new mail app, whether it is Outlook, Apple Mail, or your phone&#8217;s built-in client, means finding your incoming server, outgoing server, and port numbers first. This guide shows you where to find your email settings in cPanel, then in Webmail, using InMotion Hosting&#8217;s current interface. Note: On Platform i (InMotion Central) accounts,<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/how-to-find-email-settings\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57014,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_ayudawp_aiss_exclude":false,"_ayudawp_aiss_exclude_summary":false,"_ayudawp_aiss_summary":"Find Your Email Settings in cPanel. cPanel keeps every mailbox's connection settings on one page. Email the Settings to Your Device. cPanel and Webmail can email these settings directly to your device instead of you retyping a long server name and port number by hand. Now you know how to find your email settings in cPanel or Webmail: open Connect Devices or Configure Mail Client, and read the Secure SSL\/TLS Settings box for your username, servers, and ports.","_ayudawp_aiss_summary_provider":"extractive","_ayudawp_aiss_summary_hash":"07a83b229881aaafa376b0f26c7804ff4b6b5da1","_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[4],"tags":[],"class_list":["post-2222","post","type-post","status-publish","format-standard","hentry","category-email"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Find Your Email Settings in cPanel or Webmail<\/title>\n<meta name=\"description\" content=\"Find your email settings in cPanel or Webmail, including IMAP, POP3, and SMTP ports, plus how to email them to any device.\" \/>\n<meta name=\"robots\" content=\"index, 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