{"id":2161,"date":"2013-01-09T22:38:02","date_gmt":"2013-01-10T03:38:02","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2013\/01\/09\/rate-limit-sending\/"},"modified":"2021-11-19T01:56:41","modified_gmt":"2021-11-19T06:56:41","slug":"rate-limit-sending","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/phplist\/rate-limit-sending\/","title":{"rendered":"Rate limit the sending of messages in phpList"},"content":{"rendered":"<p>In this article we\u2019ll discuss how you can rate limit how quickly phpList will attempt to send out your messages.<\/p>\n<p>This is important because by default phpList will attempt to send mail out as quickly as it can all at once. On our shared servers there is a default outbound mailing limit of 250 messages per hour, so if you had a list of 500 users, the first 250 would deliver without issue, but the second 250 would not.<\/p>\n<p>If you do have very large lists setup in phpList, you do have the option to <a href=\"\/support\/\" target=\"_blank\" rel=\"noopener noreferrer\">fill out our bulk mailing information request form<\/a> to increase your hourly limit for outgoing mail. However it\u2019s always still desirable to rate limit your sending of messages so that you\u2019re not causing an excessive amount of usage on the server from it having to handle so many deliveries at once.<\/p>\n<h2>Enable rate limiting in phpList<\/h2>\n<ol class=\"article_list\">\n<li><a href=\"\/support\/edu\/cpanel\/how-to-log-into-cpanel\/\" target=\"\u201d_blank\u201d\" rel=\"noopener noreferrer\">Login to your cPanel<\/a><\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_file-manager.png\" rel=\"lightbox-0\"><img decoding=\"async\" width=\"739\" height=\"153\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_file-manager.png\" class=\"optimized-lcp-image\" alt=\"click on file manager\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_file-manager.png 739w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_file-manager-300x62.png 300w\"><\/a>Under the <strong>Files<\/strong> section, click on <strong>File Manager<\/strong>.<\/li>\n<li style=\"clear: both;\"><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_file-manager-settings.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"select your document root then click go\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_file-manager-settings.png\" style=\"width: 160px; margin-left: 10px; position: relative; bottom: 15px; float: right;\" width=\"371\" height=\"253\"><\/a>In the top right-hand corner, click on <strong>Settings<\/strong>. Select the <strong>Document Root for<\/strong> option, then select the domain you have phpList installed on from the drop-down, then click <strong>Save<\/strong><\/li>\n<li style=\"clear: both;\"><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_select-config-folder.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"click on phpList config directory\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_select-config-folder.png\" style=\"width: 160px; margin-left: 10px; position: relative; bottom: 15px; float: right;\" width=\"451\" height=\"233\"><\/a>From the left hand pane, expand your <strong>public_html<\/strong> directory, as well as the <strong>list<\/strong> one, then click on the <strong>config<\/strong> directory.<\/li>\n<li style=\"clear: both;\"><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_edit-config-php.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"right click on config.php file then click code edit\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_edit-config-php.png\" style=\"width: 160px; margin-left: 10px; position: relative; bottom: 15px; float: right;\" width=\"504\" height=\"255\"><\/a>Right click on your <strong>config.php<\/strong> file, then click on <strong>Code Edit<\/strong>\u00a0from the drop-down.If there is an encoding check pop-up that displays, simply click on <strong>Edit<\/strong>.<\/li>\n<li style=\"clear: both;\">Now we will setup phpList so that it sends its messages rate-limited, instead of all at once. You need to modify the\u00a0<strong>MAILQUEUE_THROTTLE<\/strong>\u00a0setting in order to accomplish this.<strong>MAILQUEUE_THROTTLE<\/strong> = Time to wait (in seconds) between your messages.We need to do a little math to determine what the best value would be for your mailings. In this example, let\u2019s assume that you haven\u2019t requested an increase in your mailing limit so it\u2019s still <strong>250 messages\/hour <\/strong>, and you on average send out about 10 emails an hour outside of phpList.<strong>3600<\/strong> = Seconds in an hour\n<p><strong>250<\/strong> = Email limit per hour<\/p>\n<p><strong>10<\/strong> = Emails sent outside of phpList<\/p>\n<p><strong>240<\/strong> = Emails an hour phpList can send<\/p>\n<p><strong>3600 \/ 240<\/strong> = 15 (1 message every 15 seconds)<\/p><\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_code-editor-done-editing-throttle-settings.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"code editor done editing mailqueue throttle settings\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_code-editor-done-editing-throttle-settings.png\" style=\"width: 160px; margin-left: 10px; position: relative; bottom: 15px; float: right;\" width=\"1000\" height=\"357\"><\/a>You can use <strong>Ctrl-F<\/strong>\u00a0in your web browser to bring up the find function of the code editor to easily locate the section of code you need to edit.\n<p>Just type in <strong>MAILQUEUE_THROTTLE<\/strong> in the <strong>search<\/strong> field and then click on <strong>find next<\/strong>.<\/p>\n<p>The line you need to look for should fall around <strong>Line: 350<\/strong> and looks like:<\/p>\n<p><code>define('MAILQUEUE_THROTTLE',0);<\/code><\/p>\n<p>Change this to:<\/p>\n<p><code>define('MAILQUEUE_THROTTLE',<strong>15<\/strong>);<\/code><\/p>\n<p>After making this edit, click on <strong>Save Changes<\/strong> at the top right to make this setting active.<\/p>\n<p>Now if you <a href=\"\/support\/edu\/phplist\/send-a-message-to-a-list-in-phplist\/\" target=\"_blank\" rel=\"noopener noreferrer\">send a message to one of your lists in phpList<\/a>, it should be rate limited so that you don\u2019t go over your hourly outgoing mail limit.<\/p><\/li>\n<li><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_fill-out-email-alerts-click-save-changes.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"fill out email alerts info and click save changes\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_fill-out-email-alerts-click-save-changes.png\" style=\"width: 160px; margin-left: 10px; position: relative; bottom: 15px; float: right;\" width=\"578\" height=\"275\"><\/a>If you\u2019ve clicked on <strong>send a message<\/strong> from the right hand menu, and already filled out your message on the <strong>Content<\/strong> tab. I\u2019d recommend also clicking on the <strong>Misc<\/strong>\u00a0tab and filling out the email alerts information prior to sending your message. This way you\u2019ll get an alert when the message starts sending, and when it\u2019s completed.\n<p>In our example we\u2019re going to use the same <strong>listreports@PrimaryDomain.com<\/strong>\u00a0email address that we already created earlier in our article on <a href=\"\/support\/edu\/cpanel\/complete-phplist-setup-after-softaculous-install\/#configure-general-system-values\" target=\"_blank\" rel=\"noopener noreferrer\">how to configure general system values in phpList<\/a>.<\/p>\n<table class=\"article_table\">\n<tbody>\n<tr>\n<th>email to alert when sending of this message starts<\/th>\n<td>listreports@PrimaryDomain.com<\/td>\n<\/tr>\n<tr>\n<th>email to alert when sending of this message has<\/th>\n<td>listreports@PrimaryDomain.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>After filling out the addresses you\u2019d like to be alerted at, click on <strong>Save Changes<\/strong>.<\/p><\/li>\n<li style=\"clear: both;\"><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_select-lists-to-mail-click-send-message.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"select mailing lists to mail then click send message\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_select-lists-to-mail-click-send-message.png\" style=\"width: 160px; margin-left: 10px; position: relative; bottom: 15px; float: right;\" width=\"564\" height=\"420\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>Now click on the <strong>Lists<\/strong> tab, select the mailing list you want to send your message to, and then click on <strong>Send Message to the Selected Mailinglists<\/strong>.<\/p><\/li>\n<li style=\"clear: both;\"><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_click-on-process-message-queue.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"click on process the message queue\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_click-on-process-message-queue.png\" style=\"width: 160px; margin-left: 10px; position: relative; bottom: 15px; float: right;\" width=\"506\" height=\"95\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>Finally click on <strong>process the message queue<\/strong>\u00a0to actually begin sending your message.<\/p>\n<p class=\"alert\">Please note that once the sending of your message begins, you can\u2019t stop it. If your web browser window times out, you wont be able to access phpList again until the sending completes.<\/p>\n<p> At this point if you needed to modify anything with your message prior to sending it, you can click on <strong>messages<\/strong> from the right hand menu, click on the <strong>queued<\/strong> tab, and then click on <strong>suspend sending<\/strong> if you needed another message to be processed first. Or you can click on <strong>edit<\/strong> to edit the contents of the message that you have queued for delivery before actually sending it out.<\/p>\n<p>If you did either of these, you can then click on <strong>process queue<\/strong> from the main right hand menu to go ahead and start sending the message.<\/p><\/li>\n<li style=\"clear: both;\"><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_processing-mail-queue-start.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"processing mail queue started\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_processing-mail-queue-start.png\" style=\"width: 160px; margin-left: 10px; position: relative; bottom: 15px; float: right;\" width=\"629\" height=\"154\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>You should see the message you queued begin to be sent. At this point you can go ahead and close your web browser.<\/p>\n<p class=\"alert\">If you don\u2019t see the message process window, the message is still getting sent out. Check your email address that you setup to be alerted when the sending of a message starts, and you should see that it did in fact begin to send.<\/p>\n<\/li>\n<li style=\"clear: both;\"><a href=\"\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_message-sent-successfully.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" alt=\"messages sent out successfully confirmation\" class=\"std_ss\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2013\/01\/edu_phplist_messages_ratelimit_message-sent-successfully.png\" style=\"width: 160px; margin-left: 10px; position: relative; bottom: 15px; float: right;\" width=\"575\" height=\"282\"><\/a>\n<div style=\"clear:both;\"><\/div>\n<p>After you\u2019ve received your email alert that the mailing has completed, you can log back into the phpList admin, then click on <strong>messages<\/strong>\u00a0from the right hand menu.<\/p>\n<p>You should see the count of how many messages were sent out, and the time it took to send them.<\/p><\/li>\n<\/ol>\n<p>You should now know how to rate limit your mailings with phpList so that you can stay within your mailing limits and enjoy a flawless mailing experience!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article we\u2019ll discuss how you can rate limit how quickly phpList will attempt to send out your messages. This is important because by default phpList will attempt to send mail out as quickly as it can all at once. On our shared servers there is a default outbound mailing limit of 250 messages<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/phplist\/rate-limit-sending\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57014,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[102,4288],"tags":[],"class_list":["post-2161","post","type-post","status-publish","format-standard","hentry","category-phplist","category-website"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rate limit the sending of messages in phpList | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"In this article we&#039;ll discuss how you can rate limit how quickly phpList will attempt to send out your 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