{"id":131321,"date":"2025-12-23T13:08:59","date_gmt":"2025-12-23T18:08:59","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=131321"},"modified":"2025-12-23T13:13:17","modified_gmt":"2025-12-23T18:13:17","slug":"setup-mx-spf-records-professional-email","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/professional-email\/setup-mx-spf-records-professional-email\/","title":{"rendered":"Set Up MX and SPF Records for InMotion Hosting Professional Email"},"content":{"rendered":"<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/Technology-How-To-1024x538.png\" alt=\"Set Up MX and SPF Records for InMotion Hosting Professional Email\" class=\"wp-image-131335\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/Technology-How-To-1024x538.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/Technology-How-To-300x158.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/Technology-How-To-768x403.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/Technology-How-To.png 1200w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<p>If you\u2019ve subscribed to<strong><a href=\"https:\/\/www.inmotionhosting.com\/addons\/email\"> InMotion Hosting Professional Email<\/a><\/strong>, your domain\u2019s DNS records are typically configured automatically. However, if the <strong>MX<\/strong> and <strong>SPF<\/strong> records were not added or you need to verify and set them manually, this guide will walk you through the steps.<\/p>\n\n\n\n<p class=\"alert alert-warning\">\u26a0\ufe0f <strong>Important:<\/strong> Incorrect or duplicate DNS records can cause email delivery issues. Ensure that only the correct MX and SPF records for Professional Email are present.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to your domain\u2019s DNS zone via <strong>AMP<\/strong> or <strong>cPanel<\/strong><\/li>\n\n\n\n<li>A current <a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/professional-email\/purchase-professional-email-in-amp\/\">Professional Email subscription<\/a> with InMotion Hosting<\/li>\n\n\n\n<li>Your domain is pointed to InMotion Hosting name servers (if DNS is managed here)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1: Determine Where to Edit DNS Records<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">If Your Domain is Hosted on an InMotion Hosting cPanel Server<\/h3>\n\n\n\n<ol class=\"wp-block-list article_list\">\n<li>Log in to your <a href=\"https:\/\/secure1.inmotionhosting.com\/amp\/\">Account Management Panel (AMP)<\/a>.<\/li>\n\n\n\n<li>Under your <strong>Professional Email<\/strong> subscription, click <strong>DNS Zone Editor<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"181\" class=\"wp-image-131323\" style=\"width: 600px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/AMP-Zone-Editor.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/AMP-Zone-Editor.png 688w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/AMP-Zone-Editor-300x90.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n\n\n\n<li>You will be redirected to the <strong>cPanel Zone Editor<\/strong>. Click <strong>Manage<\/strong> next to your domain.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"39\" class=\"wp-image-131324\" style=\"width: 600px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/cPanel-Zone-Manage.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/cPanel-Zone-Manage.png 902w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/cPanel-Zone-Manage-300x19.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/cPanel-Zone-Manage-768x49.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n\n\n\n<li>Click <strong>+ Add Record<\/strong> to begin adding the necessary entries.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"138\" class=\"wp-image-131325\" style=\"width: 600px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/add-dns-record.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/add-dns-record.png 1343w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/add-dns-record-300x69.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/add-dns-record-1024x235.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/add-dns-record-768x176.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">If Your Domain is Used Only for Professional Email (No Web Hosting)<\/h3>\n\n\n\n<ol class=\"wp-block-list article_list\">\n<li>From your AMP home page, click <strong>DNS Zone Editor<\/strong> under the Professional Email section.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"181\" class=\"wp-image-131323\" style=\"width: 600px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/AMP-Zone-Editor.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/AMP-Zone-Editor.png 688w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/AMP-Zone-Editor-300x90.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n\n\n\n<li>Scroll to <strong>Zone File Records<\/strong> to verify if the correct MX and SPF records already exist.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"305\" class=\"wp-image-131327\" style=\"width: 600px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/amp-zone-file-records.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/amp-zone-file-records.png 993w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/amp-zone-file-records-300x152.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/amp-zone-file-records-768x390.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n\n\n\n<li>If they\u2019re missing, navigate to <strong>Add Record <\/strong>on the page and proceed to the next section to add them manually.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"500\" class=\"wp-image-131329\" style=\"width: 600px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/add-record-amp.png\" alt=\"\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/add-record-amp.png 566w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2025\/12\/add-record-amp-300x250.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2: Add Required DNS Records<\/h2>\n\n\n\n<p>Add the following records using the <strong>Add Record<\/strong> (in cPanel) or <strong>Submit Record<\/strong> (in AMP) button in the Zone Editor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">MX Records<\/h3>\n\n\n\n<p>Add both of the following MX records:<\/p>\n\n\n\n<p><strong>MX Record 1<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Type:<\/strong> MX<\/li>\n\n\n\n<li><strong>Name \/ Valid Zone Name:<\/strong> <code>yourdomain.com<\/code> or <code>yourdomain.com.<\/code> (use trailing dot if required)<\/li>\n\n\n\n<li><strong>Destination:<\/strong> <code>mx1.titan.email<\/code><\/li>\n\n\n\n<li><strong>Priority:<\/strong> 10<\/li>\n\n\n\n<li><strong>TTL:<\/strong> 14400<\/li>\n<\/ul>\n\n\n\n<p><strong>MX Record 2<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Type:<\/strong> MX<\/li>\n\n\n\n<li><strong>Name \/ Valid Zone Name:<\/strong> <code>yourdomain.com<\/code> or <code>yourdomain.com.<\/code><\/li>\n\n\n\n<li><strong>Destination:<\/strong> <code>mx2.titan.email<\/code><\/li>\n\n\n\n<li><strong>Priority:<\/strong> 20<\/li>\n\n\n\n<li><strong>TTL:<\/strong> 14400<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">SPF (TXT) Record<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Type:<\/strong> TXT<\/li>\n\n\n\n<li><strong>Name \/ Valid Zone Name:<\/strong> <code>yourdomain.com<\/code> or <code>yourdomain.com.<\/code><\/li>\n\n\n\n<li><strong>Text:<\/strong> <code>v=spf1 include:spf.titan.email ~all<\/code><\/li>\n\n\n\n<li><strong>TTL:<\/strong> 14400<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"alert alert-warning\">Remove any existing MX or SPF records to prevent conflicts. Conflicting entries can cause email delivery failures and authentication issues.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<h2 class=\"wp-block-heading\">Step 3: Verify DNS Changes<\/h2>\n\n\n\n<p>After saving the records:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use a tool like <a href=\"https:\/\/mxtoolbox.com\/\">MXToolbox<\/a> to verify the MX and SPF records.<\/li>\n\n\n\n<li>DNS propagation may take up to <strong>6\u20138 hours<\/strong>, during which email delivery may be inconsistent.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Once your MX and SPF records are correctly configured and propagation is complete, your <strong>Professional Email<\/strong> service will begin routing messages through Titan\u2019s secure mail servers. If issues persist after propagation, verify your DNS settings and consider contacting <a href=\"https:\/\/www.inmotionhosting.com\/contact\">InMotion Hosting Support<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve subscribed to InMotion Hosting Professional Email, your domain\u2019s DNS records are typically configured automatically. However, if the MX and SPF records were not added or you need to verify and set them manually, this guide will walk you through the steps. \u26a0\ufe0f Important: Incorrect or duplicate DNS records can cause email delivery issues.<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/professional-email\/setup-mx-spf-records-professional-email\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57032,"featured_media":131335,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4612],"tags":[],"class_list":["post-131321","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-professional-email"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Set Up MX and SPF Records 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