{"id":127694,"date":"2024-04-24T16:05:59","date_gmt":"2024-04-24T20:05:59","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=127694"},"modified":"2025-02-21T14:23:56","modified_gmt":"2025-02-21T19:23:56","slug":"platform-i-release-v3-0-35","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/","title":{"rendered":"Release Update: Platform i v3.0.35"},"content":{"rendered":"
\"Platform<\/figure>\n\n\n\n

Version 3.0.35 for Platform InMotion<\/a> has arrived, and we couldn\u2019t be more thrilled to unveil the updates it brings!<\/p>\n\n\n\n

New Features<\/h2>\n\n\n\n

Platform i v3.0.35 makes it easier than ever to create and submit support requests, provides secure access to your server via sFTP, and features a new look to our support page within your Teams tab.<\/p>\n\n\n\n

Get ready to dive right in!<\/p>\n\n\n\n

sFTP for UltraStack VPS<\/h3>\n\n\n\n

Users will now be able to access sFTP Login information directly from their Server Access options on the Projects page.<\/p>\n\n\n

\n
\"VPS<\/figure>\n<\/div>\n\n\n

Clicking on this button will provide your user information to access, transfer, and manage your files over a secure FTP connection via port 22.<\/p>\n\n\n

\n
\"sFTP<\/figure>\n<\/div>\n\n\n

Clicking reset will present you with a password, which can then be used on FTP clients with the username \u201cwordpress\u201d and the password you just copied from Central. For host, use the VPS Hostname, IP, or Domain; for Port, use 22.<\/p>\n\n\n\n

Launch Assist and Customer Communication<\/h3>\n\n\n\n

You can now view the amount of Launch Assist available to you and communicate with our Managed Hosting Team directly within the Project and Team sections. <\/p>\n\n\n

\n
\"Request<\/figure>\n<\/div>\n\n\n

Clicking the \u201cGet Help\u201d button will prompt you to submit a ticket request with our new ticket creation process. <\/p>\n\n\n\n

A Brand New Look to our Teams Support Page<\/h4>\n\n\n\n

We gave a revamp to our support page on the Team section. This new page streamlines the process creating and reviewing support requests, as well provides easy access to our documentation.<\/p>\n\n\n

\n
\"Redesigned<\/figure>\n<\/div>\n\n\n

Support Ticket Journey Updates<\/h4>\n\n\n\n

Our support ticket creation process just got easier. <\/p>\n\n\n\n

If you\u2019re creating a request from within the Projects section it will now feature a Category selection, enabling you to specify the environment you seek help with. <\/p>\n\n\n

\n
\"Ticket<\/figure>\n<\/div>\n\n\n

Furthermore, the Contact Category will aid in directing your inquiry to the appropriate department getting you the help you need faster. Current options include Technical Support, Billing, and Professional Services. <\/p>\n","protected":false},"excerpt":{"rendered":"

Version 3.0.35 for Platform InMotion has arrived, and we couldn’t be more thrilled to unveil the updates it brings! New Features Platform i v3.0.35 makes it easier than ever to create and submit support requests, provides secure access to your server via sFTP, and features a new look to our support page within your Teams Read More ><\/a><\/p>\n","protected":false},"author":56997,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4390],"tags":[4604],"class_list":["post-127694","post","type-post","status-publish","format-standard","hentry","category-releases-updates","tag-central-product-guide"],"acf":[],"yoast_head":"\nRelease Update: Platform i v3.0.35 | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Platform i v3.0.35 improves your support journey, adds sFTP connection to your VPS server, and showcases a new look to our support page.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Release Update: Platform i v3.0.35\" \/>\n<meta property=\"og:description\" content=\"Platform i v3.0.35 improves our ticket journey, adds sFTP connection to your VPS server, and showcases a new look to our support page.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-24T20:05:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-21T19:23:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Harry Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Harry Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/\"},\"author\":{\"name\":\"Harry Jackson\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/572c11bcdc8512da23beb80a6ca7bf2a\"},\"headline\":\"Release Update: Platform i v3.0.35\",\"datePublished\":\"2024-04-24T20:05:59+00:00\",\"dateModified\":\"2025-02-21T19:23:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/\"},\"wordCount\":314,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024-1024x538.png\",\"keywords\":[\"Central Product Guide\"],\"articleSection\":[\"Releases & Updates\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/\",\"name\":\"Release Update: Platform i v3.0.35 | InMotion Hosting\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024-1024x538.png\",\"datePublished\":\"2024-04-24T20:05:59+00:00\",\"dateModified\":\"2025-02-21T19:23:56+00:00\",\"description\":\"Platform i v3.0.35 improves your support journey, adds sFTP connection to your VPS server, and showcases a new look to our support page.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#primaryimage\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024.png\",\"contentUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024.png\",\"width\":1200,\"height\":630,\"caption\":\"Platform i Release Update April 2024 Hero Image\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.inmotionhosting.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Release Update: Platform i v3.0.35\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/\",\"name\":\"InMotion Hosting Support Center\",\"description\":\"Web Hosting Support & Tutorials\",\"publisher\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.inmotionhosting.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\",\"name\":\"InMotion Hosting\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/02\/inmotion-hosting-logo-yoast.jpg\",\"contentUrl\":\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/02\/inmotion-hosting-logo-yoast.jpg\",\"width\":696,\"height\":696,\"caption\":\"InMotion Hosting\"},\"image\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/inmotionhosting\/\",\"https:\/\/x.com\/InMotionHosting\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/572c11bcdc8512da23beb80a6ca7bf2a\",\"name\":\"Harry Jackson\",\"description\":\"Harry is a WordPress expert with 15 years of experience optimizing performance for InMotion Hosting\u2019s customers. He leverages his deep knowledge of WordPress, caching, and server configurations to fine-tune WordPress sites and servers for maximum speed, performance and reliability.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/harryjackson1221\/\"],\"url\":\"https:\/\/www.inmotionhosting.com\/support\/author\/harryj\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Release Update: Platform i v3.0.35 | InMotion Hosting","description":"Platform i v3.0.35 improves your support journey, adds sFTP connection to your VPS server, and showcases a new look to our support page.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/","og_locale":"en_US","og_type":"article","og_title":"Release Update: Platform i v3.0.35","og_description":"Platform i v3.0.35 improves our ticket journey, adds sFTP connection to your VPS server, and showcases a new look to our support page.","og_url":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/","og_site_name":"InMotion Hosting Support Center","article_publisher":"https:\/\/www.facebook.com\/inmotionhosting\/","article_published_time":"2024-04-24T20:05:59+00:00","article_modified_time":"2025-02-21T19:23:56+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024.png","type":"image\/png"}],"author":"Harry Jackson","twitter_card":"summary_large_image","twitter_creator":"@InMotionHosting","twitter_site":"@InMotionHosting","twitter_misc":{"Written by":"Harry Jackson","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#article","isPartOf":{"@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/"},"author":{"name":"Harry Jackson","@id":"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/572c11bcdc8512da23beb80a6ca7bf2a"},"headline":"Release Update: Platform i v3.0.35","datePublished":"2024-04-24T20:05:59+00:00","dateModified":"2025-02-21T19:23:56+00:00","mainEntityOfPage":{"@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/"},"wordCount":314,"commentCount":0,"publisher":{"@id":"https:\/\/www.inmotionhosting.com\/support\/#organization"},"image":{"@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#primaryimage"},"thumbnailUrl":"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024-1024x538.png","keywords":["Central Product Guide"],"articleSection":["Releases & Updates"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/","url":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/","name":"Release Update: Platform i v3.0.35 | InMotion Hosting","isPartOf":{"@id":"https:\/\/www.inmotionhosting.com\/support\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#primaryimage"},"image":{"@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#primaryimage"},"thumbnailUrl":"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024-1024x538.png","datePublished":"2024-04-24T20:05:59+00:00","dateModified":"2025-02-21T19:23:56+00:00","description":"Platform i v3.0.35 improves your support journey, adds sFTP connection to your VPS server, and showcases a new look to our support page.","breadcrumb":{"@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#primaryimage","url":"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024.png","contentUrl":"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2024\/04\/platform-i-release-update-april-2024.png","width":1200,"height":630,"caption":"Platform i Release Update April 2024 Hero Image"},{"@type":"BreadcrumbList","@id":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/platform-i-release-v3-0-35\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.inmotionhosting.com\/support\/"},{"@type":"ListItem","position":2,"name":"Release Update: Platform i v3.0.35"}]},{"@type":"WebSite","@id":"https:\/\/www.inmotionhosting.com\/support\/#website","url":"https:\/\/www.inmotionhosting.com\/support\/","name":"InMotion Hosting Support Center","description":"Web Hosting Support & Tutorials","publisher":{"@id":"https:\/\/www.inmotionhosting.com\/support\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.inmotionhosting.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.inmotionhosting.com\/support\/#organization","name":"InMotion Hosting","url":"https:\/\/www.inmotionhosting.com\/support\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/logo\/image\/","url":"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/02\/inmotion-hosting-logo-yoast.jpg","contentUrl":"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/02\/inmotion-hosting-logo-yoast.jpg","width":696,"height":696,"caption":"InMotion Hosting"},"image":{"@id":"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/inmotionhosting\/","https:\/\/x.com\/InMotionHosting"]},{"@type":"Person","@id":"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/572c11bcdc8512da23beb80a6ca7bf2a","name":"Harry Jackson","description":"Harry is a WordPress expert with 15 years of experience optimizing performance for InMotion Hosting\u2019s customers. He leverages his deep knowledge of WordPress, caching, and server configurations to fine-tune WordPress sites and servers for maximum speed, performance and reliability.","sameAs":["https:\/\/www.linkedin.com\/in\/harryjackson1221\/"],"url":"https:\/\/www.inmotionhosting.com\/support\/author\/harryj\/"}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"primary_category":{"id":4390,"name":"Releases & Updates","slug":"releases-updates","link":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/releases-updates\/"},"_links":{"self":[{"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/posts\/127694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/users\/56997"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/comments?post=127694"}],"version-history":[{"count":12,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/posts\/127694\/revisions"}],"predecessor-version":[{"id":129429,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/posts\/127694\/revisions\/129429"}],"wp:attachment":[{"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/media?parent=127694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/categories?post=127694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/support\/wp-json\/wp\/v2\/tags?post=127694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}