{"id":1111,"date":"2012-01-06T13:44:48","date_gmt":"2012-01-06T13:44:48","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2012\/01\/06\/changing-the-status-of-an-order-in-opencart\/"},"modified":"2021-08-16T23:48:32","modified_gmt":"2021-08-17T03:48:32","slug":"changing-the-status-of-an-order-in-opencart","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/opencart\/changing-the-status-of-an-order-in-opencart\/","title":{"rendered":"Changing the status of an order in OpenCart"},"content":{"rendered":"

Once orders are placed on your website, you\u2019ll need to process them. When an initial order arrives, it will have the status of \u201cPending\u201d. You\u2019ll want to make sure the payment for the order is completed, and then update the status. Anytime you update the status you can notify the customer. This keeps your customers informed about the order they placed. Updating an order status can be done through your OpenCart Dashboard. There are quite a few different status options so be sure to familiarize yourself with them.<\/p>\n

    \n
  1. Log into your OpenCart Dashboard<\/a><\/li>\n
  2. Go to Sales > Orders<\/strong><\/li>\n
  3. Select the order you want to update by clicking on the \u201cview<\/strong>\u201d link in the right side column of the specific order<\/li>\n
  4. Now that the order is on your screen, you can click on the \u201cOrder History<\/strong>\u201d Tab on the left side bar<\/li>\n

    \"opencart_order_update_2\"<\/a><\/p>\n

  5. You can change the Order Status by clicking on the dropdown menu. Once you have made your selection, you can then decide whether to notify your customer. If you want to notify the customer of the status change, check the box next to \u201cNotify Customer<\/strong>\u201d. If you want to leave a comment to the customer you can type it in the comment box as well, but it is not necessary.\u00a0<\/li>\n

    \"opencart_order_update_1\"<\/a><\/p>\n

  6. Click \u201cAdd History<\/strong>\u201d once you have made the changes you want.<\/li>\n<\/ol>\n

    If you need further assistance please feel free to ask a question on our support center website<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Once orders are placed on your website, you\u2019ll need to process them. When an initial order arrives, it will have the status of \u201cPending\u201d. You\u2019ll want to make sure the payment for the order is completed, and then update the status. Anytime you update the status you can notify the customer. This keeps your customers Read More ><\/a><\/p>\n","protected":false},"author":56983,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[81],"tags":[],"class_list":["post-1111","post","type-post","status-publish","format-standard","hentry","category-opencart"],"acf":[],"yoast_head":"\nChanging the status of an order in OpenCart | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Learn how to change and update the order status of any order in your OpenCart shopping cart.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/opencart\/changing-the-status-of-an-order-in-opencart\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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