{"id":103617,"date":"2023-03-24T15:34:07","date_gmt":"2023-03-24T19:34:07","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=103617"},"modified":"2023-03-24T15:34:09","modified_gmt":"2023-03-24T19:34:09","slug":"remove-site-is-unsafe-warning","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/security\/remove-site-is-unsafe-warning\/","title":{"rendered":"How to Remove the &#8220;Site is Unsafe&#8221; Warning"},"content":{"rendered":"<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/remove-site-unsafe-warning-1024x538.jpg\" alt=\"\" class=\"wp-image-103625\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/remove-site-unsafe-warning-1024x538.jpg 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/remove-site-unsafe-warning-300x158.jpg 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/remove-site-unsafe-warning-768x403.jpg 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/remove-site-unsafe-warning.jpg 1200w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<p>When you manage a website, your site may come under attack from a hacker or malware that can affect your viewers.\u00a0 To help identify problem sites, some anti-malware software companies have extended their protection to include websites.\u00a0<br><br>Websites that are detected to have malware or determined to be unsafe are often blocked by web protection software or search engines.\u00a0 This blocking is done by a warning page or not letting you connect to that domain.\u00a0\u00a0The appearance of these pages can negatively affect your website traffic.<\/p>\n\n\n\n<p>These warnings can continue even after the problem on the site has been resolved.\u00a0We will show you examples of the warnings you may see and identify the steps needed to remove these warnings from your website URL.\u00a0\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#examples\">Examples of Unsafe Website Warnings<\/a><\/li>\n\n\n\n<li><a href=\"#correct\">Correct Problems on Your Website<\/a><\/li>\n\n\n\n<li><a href=\"#how-to-get\">How to Get the Warnings Off Your Site<\/a>\n<ul class=\"wp-block-list\">\n<li><a href=\"#google\">Google Search Console<\/a><\/li>\n\n\n\n<li><a href=\"#links\">Links to Submit Website Review<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"examples\">Examples of Unsafe Website Warnings<\/h2>\n\n\n\n<p>There are many brands of malware detection and prevention software.\u00a0 This tutorial will focus primarily on Google, Mcafee, and Norton.\u00a0 Although the warnings may appear different, their purpose and function will be similar.\u00a0 The steps to remove these warnings will only vary based on who is providing the warning.\u00a0 Knowing the differences between the warnings will also help you to determine where to go to have the warning removed once the issues on the site have been resolved.<\/p>\n\n\n\n<p><strong>Google<\/strong><\/p>\n\n\n\n<p>Google\u2019s warning messages may vary based on the threat that they perceive.\u00a0 Here are a few variations of the warnings you may see:<\/p>\n\n\n\n<p>Malware detected on site<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"553\" height=\"296\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/contains-malware-google.jpg\" alt=\"Google unsafe site warning\" class=\"wp-image-103618\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/contains-malware-google.jpg 553w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/contains-malware-google-300x161.jpg 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<p>Deceptive site \u2013 contains links that are going to locations identified for phishing or the presence of malware.<br><br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"322\" class=\"wp-image-103619\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/deceptive-site-google.jpg\" alt=\"Google - deceptive site warning\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/deceptive-site-google.jpg 643w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/deceptive-site-google-300x129.jpg 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/p>\n\n\n\n<p><strong>Norton Safe Web<\/strong><\/p>\n\n\n\n<p>When you see Norton\u2019s warnings, they will generally be labeled with their logo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"258\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/malicious-site-norton.jpg\" alt=\"Norton Web Safe - Malicious site warning\" class=\"wp-image-103620\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/malicious-site-norton.jpg 602w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/malicious-site-norton-300x129.jpg 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<p><strong>Mcafee Webadvisor<\/strong><\/p>\n\n\n\n<p>Mcafee warnings may often appear with the same symbols as Google\u2019s warnings.\u00a0 But the example below shows how the warning may differ.\u00a0\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"606\" height=\"278\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/risky-warning-mcafee.jpg\" alt=\"Mcafee Webadvisor warning\" class=\"wp-image-103621\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/risky-warning-mcafee.jpg 606w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/risky-warning-mcafee-300x138.jpg 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<p><strong>Examples of Warnings on Mobile Devices<\/strong><\/p>\n\n\n\n<p>You can also see these same messages on a mobile device.\u00a0 Here are examples of how they may appear.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"272\" height=\"390\" data-id=\"103622\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/unsafe-site-google-mobile.jpg\" alt=\"mobile Google unsafe site warning\" class=\"wp-image-103622\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/unsafe-site-google-mobile.jpg 272w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/unsafe-site-google-mobile-209x300.jpg 209w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"255\" height=\"403\" data-id=\"103623\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/mobile-device-warning-mcafee.jpg\" alt=\"Mcafee Webadvisor mobile device warning\" class=\"wp-image-103623\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/mobile-device-warning-mcafee.jpg 255w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/mobile-device-warning-mcafee-190x300.jpg 190w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n<\/figure>\n\n\n\n<p>These warnings simply prevent you from going to a website where malware or bad links could affect the viewer.\u00a0 In some cases, the messages may allow you to proceed to the unsafe site (in spite of the warning), or you may simply see a link labeled \u201cback to safety.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"correct\">Correct the Problems on Your Website<\/h2>\n\n\n\n<p>The first step in removing the warnings from your website\u2019s URL is understanding the problem.\u00a0 You may need to remove malware or fix an issue causing the warning.<\/p>\n\n\n\n<p>Removing the issues from your site may be as simple as uninstalling or replacing a plugin.\u00a0 However, the issue can also be complicated and may require a developer to step in and take a closer look at your website code.<\/p>\n\n\n\n<p>Sometimes, you may benefit from a backup that dates back to before your website was affected by a hack.\u00a0 If that is the case, you may be able to restore the backup and then update the site with changes that may have occurred after the backup date.<\/p>\n\n\n\n<p>For more detailed steps on removing malware, refer to this article:\u00a0 <a href=\"https:\/\/www.inmotionhosting.com\/support\/security\/does-your-site-have-malware\/\">Does Your Site Have Malware?<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-get\">How to Get the Warnings Off your Site<\/h2>\n\n\n\n<p>Removing the warnings on your site will vary based on who is sending the message.\u00a0 Check with popular services (e.g., Mcafee, Norton) to ensure your website is not listed.\u00a0\u00a0<\/p>\n\n\n\n<p>Note that in some cases, your web host service may help get your website delisted.  Consult their technical support if you are unsure how to get their assistance.\u00a0<\/p>\n\n\n\n<p>In order to remove these warnings, follow these steps:<\/p>\n\n\n\n<ol class=\"article_list wp-block-list\">\n<li><strong>Identify the problem and make sure you understand the issue.<\/strong><br><br>If you don\u2019t understand the problem, your corrective action may not fix the identified problem.<br><\/li>\n\n\n\n<li><a href=\"https:\/\/www.inmotionhosting.com\/support\/security\/does-your-site-have-malware\/\"><strong>Remove malware<\/strong><\/a><strong>, fix links, change website coding, or remove hacks<\/strong>.<br><br>Note that corrective action may also involve removing links in comments or actions that your website takes that violate policies (e.g., spam generation, phishing\/social engineering).<br><\/li>\n\n\n\n<li><strong>Request a review or dispute the issue with the company identifying your page as \u201cunsafe.\u201d <br><br><\/strong>This may take the form of an email or online form the software company provides.\u00a0 This is an example of a message I sent to Mcafee to let them know that my website was clear of issues:<br><br><em>Hello Mcafee,<\/em><br><br><em>I am the webmaster for the [website name].\u00a0 It has been attacked,<\/em> and I have had to rebuild the site.\u00a0\u00a0<br><br>The site has passed Google\u2019s Search Console after being rebuilt.\u00a0 I also have moved the site and added a security package to it.\u00a0 Malware scans used on the site indicate<em> that it is clean.<\/em><br><br><strong><em>Can you please remove our site from your blocklist?<\/em><\/strong><br><br><em>If we cannot currently be removed from the blocklist, please advise us so that we can take any necessary action to make the site safer.<\/em><\/li>\n<\/ol>\n\n\n\n<p>You will then need to wait on the response.\u00a0 If your site is cleared, double-check it through their\u00a0 website checker or software to verify that it is no longer listed or deemed \u201cunsafe.\u201d\u00a0\u00a0<\/p>\n\n\n\n<p>They should respond with information to help guide your next steps if there is a problem. You would then need to fix that problem and re-submit a review of your site.<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"google\">Google Search Console<\/h3>\n\n\n\n<p>You may have received a message indicating the problem if you are already registered with Google.\u00a0 Follow these steps:<\/p>\n\n\n\n<ol class=\"article_list wp-block-list\">\n<li>Log into <strong>Google Search Console<\/strong>.\u00a0\u00a0<\/li>\n\n\n\n<li>Scroll down the menu until you find <strong>Security Actions<\/strong>.<\/li>\n\n\n\n<li>Fix the issue identified by Google.<\/li>\n\n\n\n<li>Request a review of the site.<\/li>\n<\/ol>\n\n\n\n<p>If your site has been reported through <a href=\"https:\/\/google.com\/webmasters\/tools\/abusive-experience-unverified\" target=\"_blank\" rel=\"noreferrer noopener\">Abusive Experience<\/a>, go to their page and ensure you are the registered owner and can view the report.\u00a0 This will allow you to take the proper corrective action.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"links\"><br><strong>Links to Submit Website Review<\/strong><\/h3>\n\n\n\n<p>Each vendor will have a different way of removing the warnings. Still, you can find their information by contacting them or using the following links for the three software companies we have included in this article:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google \u2013 <a href=\"https:\/\/search.google.com\/search-console\/about\"><strong>Google Search Console<\/strong><\/a><\/li>\n\n\n\n<li>Norton \u2013 <a href=\"https:\/\/safeweb.norton.com\/\"><strong>Norton Safe Web<\/strong><\/a><\/li>\n\n\n\n<li>Mcafee \u2013 <a href=\"https:\/\/sitelookup.mcafee.com\/\"><strong>Mcafee Webadvisor<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<p>Sometimes, a viewer may provide feedback about a warning page, and you may not have information about the software used. In these cases, you can still request a review and then respond via email to the company blocking your site. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<p>Removing malware from your site may not remove the warning that a software company uses when your domain name is opened on an internet browser.\u00a0 Removing your website from a blacklist or blocklist will require you to communicate with the company.\u00a0 By removing your domain from these lists, you can ensure that your viewers are able to properly visit your website instead of seeing a warning page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you manage a website, your site may come under attack from a hacker or malware that can affect your viewers.\u00a0 To help identify problem sites, some anti-malware software companies have extended their protection to include websites.\u00a0 Websites that are detected to have malware or determined to be unsafe are often blocked by web protection<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/security\/remove-site-is-unsafe-warning\/\"> Read More ><\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4299],"tags":[],"class_list":["post-103617","post","type-post","status-publish","format-standard","hentry","category-security"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Remove the &quot;Site is Unsafe&quot; Warning | InMotion Hosting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/security\/remove-site-is-unsafe-warning\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Remove the &quot;Site is Unsafe&quot; Warning | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"When you manage a website, your site may come under attack from a hacker or malware that can affect your viewers.\u00a0 To help identify problem sites, some anti-malware software companies have extended their protection to include websites.\u00a0 Websites that are detected to have malware or determined to be unsafe are often blocked by web protection Read More &gt;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/security\/remove-site-is-unsafe-warning\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-24T19:34:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-24T19:34:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/03\/remove-site-unsafe-warning-1024x538.jpg\" \/>\n<meta name=\"author\" content=\"InMotion Hosting Contributor\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/InMotionHosting\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"InMotion Hosting Contributor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/security\/remove-site-is-unsafe-warning\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/security\/remove-site-is-unsafe-warning\/\"},\"author\":{\"name\":\"InMotion Hosting Contributor\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/8d626175dd3b70ee90a172bdb09a460b\"},\"headline\":\"How to Remove the &#8220;Site is Unsafe&#8221; 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