Unlimited Disk Space and Bandwidth

All InMotion Hosting business hosting accounts come with unlimited disk space and bandwidth. The term unlimited as it relates to your hosting account is mentioned in our terms of service as the following:

“While IMH does not meter disk space & bandwidth, the purpose of an IMH hosting account is to host web sites. Using a hosting account primarily for online file storage or archiving electronic files is prohibited.

IMH Personal & Business Class hosting are shared hosting environments, so to ensure fast & reliable service to all of our clients, accounts that adversely affect server or network performance must correct these issues or will be asked to upgrade to a virtual or dedicated server.”

What files can I store on the web-server?

As long as your files tie directly into your website, are legal under US law, and are linked to and displayed on your website, then you can store them on your account.

Where possible issues arise is when one user attempts to offload all of their storage needs onto the web-server. It’s important to realize that a web-server, and our hosting network is optimized to handle website related files.

For instance if you have a folder with 25GB worth of pictures you’ve taken with your camera over the years. simply uploading these thousands upon thousands of images to your /public_ftp directory for storage is not related to your website. At that point you’d simply be utilizing the web-server as a file repository.

Why don’t I want to store everything on the web-server?

One important factor why you don’t want to cluter up your web-hosting account with un-related files is that our automatic remote backup service is only free on accounts under 10GB in size.

As a shared-hosting customer you share the total web-server resources such as disk space with other customers. As such if everyone decided to upload all of their home photos to the web-server, things could quickly fill up, and you might not have room for store logos, or actual website related content.

Also last but not least, there are storage services available online where the specific purpose of those networks are to store mass volumes of backup data. Offloading your online storage needs to these types of services is generally easier to manage and keep track of than managing your files over FTP.

Online file storage services

If you spend a few minutes searching online you can find a ton of great online storage services that specialize in allowing you to upload non-website related files onto their networks. Here are a few we’ve heard customers use:

Storage Service Free storage Upgraded storage
Google Drive 15GB 100GB $4.99/month
Dropbox 15GB 100GB $9.99/month
Box 10GB 100GB $5/month

Content Delivery Networks

If you have a lot of traffic to your website, having your static content like images, and videos hosted on a CDN or Content Delivery Network can help ensure that your website loads faster for visitors, by loading this content from a closer geographical location to them.

Here are a few popular CDNS we’ve seen customers use:

Amazon CloudFront

Hopefully you now have a clearer understanding of what files you can store on your account, and at times when you might need to seek out a 3rd party service for further online storage needs.

If you have any good or bad experiences from any of the services listed above, or have used one we don’t mention here, please comment below and share your experiences with us!

Thoughts on “Unlimited Disk Space and Bandwidth

  • I know this is an old thread but I was wondering if a InMotion Rep could respond to this question.

    I have a 3 year service with you guys and there is a really good chance I will keep the account indefinitely based on if I can do what I want to do.

    I am in the process of building a dedicated Linux server that is running Ubuntu for my sites front end. What I would like to do is keep you guys for my sites backups and email. My guess is the backups (3 of them) plus email will not exceed 5GBs but the data will be cycled ever 3 days on the backups (4ish GBs)

    The Inmotion hosting will be attached to my server as an email pop3 and smtp account. My goal is to have 4 online server/services that host my sites backups for safe keeping. Amazon, Google, Dropbox and InMotion. Is this something that is prohibited as far as site backups and emails only.

    Thanks for letting me know on this as I do not want to break your policies when I move to the dedicated server,


    • Hello Ross,

      First and foremost, thank you for your loyalty! We appreciate your business and know that you have options when considering a host and we are glad you continue to choose InMotion Hosting!

      Now, this article, outlining the policies for files stored on the server applies only to Business Class Hosting (shared). However, it appears that you are implying needing a dedicated server (as far as I understand the requirements for implementing what you desire a dedicated server would be necessary as well). This policy does not apply to a Dedicated Server.

      I hope this helps!

  • I have a website with 250 MB storage for the website but 125 GB used for company emails.

    I know that limit is 10GB for auto backup. How can I use Google drive for this mail storage instead of local storage. Is this integration part through Inmotion or do I have to contact Google and cancel mailing through Inmotion.

    Also what is the cost to backup extra 100GB 


    Best Regards

    Rami Makram

    • Here is a link to our guide on Setting up Gmail for POP3 and SMTP. This keeps InMotion as your mail server for handling email. POP protocol will remove the emails from your folder here, and store them in Gmail.

      Alternately, if you want to allow Gmail to handle and store all email transmissions we have a helpful guide on How to Use Google Apps to Host Your Mail.

      The price for increasing storage will depend on the specific plan you have. I recommend contacting our live Live Billing team so they can provide an account specific answer.

      Thank you,

  • Dear InMotion,

    I am shortly to set up a video-intensive website that I intend to proomote to the level of 3 million visitors per day, like a mini Youtube.

    1. What will be my best route – setting up my own server, or renting server space?

    2. Would the 3 million visitors count as needing unlimited bandwidth?

    Thanks for your service. Very helpful, I can see from the resposne you’ve given to others.


    • Hello Anthony,

      A site of that size would take at least a few servers with a custom distributed architecture. Of course at that level they would all be dedicated servers, so no sharing. Bandwidth at that level is usually not unlimited, it would need to be purchased in bulk.

      You may be able to start out on a smaller dedicated or VPS, even possibly a shared account, but as your traffic builds, you will need to move up.

      Sites like YouTube, etc have dedicated server farms which are basically warehouses of servers. These consume massive bandwidth. Although you are not aiming to be that big, 3million visitors a day consuming videos will need to be in the upper tiers as far as architecture. At that level, bandwidth is not unlimited.

      Kindest Regards,
      Scott M

  • Hi, we chose you guys for the hosting of my wifes’ website, which is very small and will never have lots of traffic or large files and we have the “power plan” but, I am thinking of adding a domain for myself,  but my site is for Astrophotography, and part of the reason I would do this is to make the raw data available for other people to practice with.  My plan would be to post a regular jpeg pic of the final result that maybe tops out at 3 megs, but link to a zip file with all the raw data to download so that others can do all the processing, this is where I’m not so sure abouth things. I just looked at one of my folders for a particular target that was taken over 4 nights and the raw data comes out to around 5 gigs, it consists of hundres of raw camera images that are around 12 megs each. I’m not worried about the back up, what I am worried about is doing something that could affect my wife’s little website, like posting 40 gigs worth of files for other people to download (we are talking about mabye 40 people downloading these files, tops, there aren’t very many people that do what we do) and it somehow causing my wife’s website to go down because I have too much data on the server. I know the plan says unlimited bandwidth and storage, but I need to be sure.


    • I have 2 domains and 2 sites an the power plan, one will use very little bandwidth or storage, the other could exceed 30 gig and have large downloads, probably only 20 people tops would ever download the files and not all at once, and I am not worried about the backup, but is there any chance the one with 30 gigs and large downloads could affect the smaller one? I mean if by some chance I have 200 gigs of data for download on the big one, is there any scenario where it could cause the smaller website to go down or be offline due to my heavy usage of the big one?

    • Hello Shawnhar,

      If you’re talking about ONE account, then yes, the disk usage of one account will affect the other domain. If they were on separate accounts, then the disk space from one account would not affect the space on the other. However, if they’re on the same account, then yes, one account can affect the other. I hope this helps to answer your question, please let us know if you require any further assistance.

      Arnel C.

  • Is there any way for the backup to selectively target only what’s needed?  For example, if I’m running a photo-heavy site that has a total of 35Gb but 30 of that is the photos that are static and don’t really need to be backed up (since I have copies on my PC or a cloud storage service), can the other 5Gb still be backed up?

    For that matter, would that 35Gb going to run afoul of the “unlimited” limit, even if it’s all part of the web site?

    • Hello Robert,

      The server backup system backs up the entire account, it cannot separate sections. You may be able to code one that does, however. The total size of the account is what is included when looking to the backup limit. So 35GB would be 25GB above the 10GB ‘free’ limit. This would require purchasing 30GB of backups (10GB free + 25GB of additional).

      Kindest Regards,
      Scott M

  • Jacob, Yes, I was short-sighted. I guess it stand to reason that if they are lamenting their Starbuck 250Kb connection, they would prefer all websites to use CDN! 

    Yet, CDN has limitations. For example, if we want to “edge” the CDN (create a dedicated site where all content is optimized, we immediately limit service to IE8+ browsers. Whishs in the real world means IE9+ on Windows Pro. However, the edged platform delivers four (4) times as fast. Which makes our Stabuck visitors feel like they are connecting at 2mbps. 2007 cable Internet connection speed!

    Another important limitation is lack of streaming service. In response to the globle economic downturn, CDN services have stopped providing “edge” hosting as a standard service. So CDN fees dropped $40 a month. Now visitors and their Server Support staff have to look after the CDN storage headaches.

    Edge is still available, but that puts your cost right back up. Oh, don’t forget that to host edge service for the CDN, you need a security certificate from your web server, or for about a hundred CDN will both certify your security and host your goods.

  • CDN is a gaff, in the sense that you pay a about 1,000 to 5,000 times your normal hosting fee for some service you can only hope is helping. CD is sketchy at the best of times. At home, my PC publishing machine opens my InMotion site in 0.5 seconds. Same room, same network cable, my Mac takes 30 seconds. Wander across street to Stabucks and load time is almost two minutes. Same ISP company and service provisions, three different access devices.

    InMotion support was very helpful in getting a grip on such disparity. InMotion pointed me to GTmetrix.com where my overall speed result is A, but a few of my scores are F’s. Must be that rotten download times correspond with access where local environmental factors cull ‘F’ score server behaviors, thus resulting poor download speed. Factors that no CDN can control.

    Given a specfifc device on a specific connection, connection speeds are more stable than ever before. Still, CDN can never account for extrinsic local environmental factors that so obviously govern download speed. Becuase quite simply, no one yet understands even what those factors are. Let alone, have the ability to control their influence.

    • Hello Mark,

      A CDN can be very useful if you have visitors from all around the globe. They help distribute your content to datacenters that are closer geographically to where a visitor is requesting your site from, and they also reduce the need for a single web-server to handle all content requests.

      Local network speed is always going to be a big factor with how quickly your website is loaded, but a CDN can help greatly in normalizing the server to client response time the average visitor to your website achieves.

      – Jacob

    • Hello Iamkingsleyf,

      Thank you for your question. We are happy to help, but need more detailed information to really assist you.

      What problems are you having?

      Are you getting errors? What errors are they?

      Can you provide a link to the error?

      Thank you,

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