InMotion Hosting Support Center

Click here to watch a video tutorial

Begin by opening SmartFTP

Next, locate the Address bar:


Address: Either your domain name, host name or server IP

Login: cPanel username or other FTP username

Password: cPanel password or other FTP account password

Port: The default port is 21 and should be left as is unless you are instructed otherwise.

To connect to the server, click the connect button:


Next, you will want to add the site to your Favorites so you can save it to use again:


In the next screen your can name the site so it's easy to find and you can even make a new folder if you like:


For more information on configuring your website in SmartFTP please watch the following flash video tutorial:

Configuring your site in SmartFTP

Transferring files in SmartFTP

For more information on transferring files using SmartFTP please watch the following video tutorial:

Transferring files in SmartFTP

Managing your files in SmartFTP

For more information about managing files in SmartFTP please feel free to watch the following flash video:

Managing your files in SmartFTP

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

Social Login Joomla

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question
n/a Points
2015-03-15 4:35 pm
Your graphics don't match the graphics in my SmartFTP and you never state what you are referring too - the SmartFTP or the cPanel in InMotion and where to do what!
13,821 Points
2016-06-16 7:52 am
This article is 3 years old and it's likely that the SmartFTP interface has been updated.

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

2 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!