InMotion Hosting Support Center
Fantastico, a feature in cPanel that helps you easily install programs to your account, is no longer available. As of September 17th, 2012, Fantastico has been replaced by Softaculous.

This article is being kept in our Support Center for our VPS and Dedicated Customers who may still be using Fantastico. For all other users, please see our Softaculous software installation guide for more help with installing programs such as WordPress and Joomla.

If you have installed a third party software package through Fantastico, until the software is removed you will not be able to install any other software in that folder. If you try to install a different software package, you’ll get the “You cannot install more than one script in the root directory of a domain” error. This error can be corrected in two ways.

Removing Software Using Softaculous

  1. Log into cPanel
  2. Click on the Softaculous Apps Installer icon under the Software cetegory.
  3. Click on the software All Installations button from the top menu bar.
  4. Find the specific installation and click the "X" button to remove it.

Manually Removing Software

If you have manually deleted the files associated with the software you are attempting to remove, you may still see the error. This is due to a file called “installed_in_root.php” located in the .fantasticodata folder in the root of your account. Please take note, this folder is in the root of the account, not the public_html folder which is the web root.

  1. Log into cPanel
  2. Go to File Manager and open the root folder
  3. Click on the .fantasticodata folder on the left menu tree
  4. fantastico_3

  5. Right click on the “installed_in_root.php” file and select “code edit
  6. Find the entry that corresponds with the specific installation you manually removed and delete it :
  7. fantastico_4

    Please keep in mind, unless this is the only entry in the file, do not delete anything but the specific reference. Remove everthing after the first semi-colon – through the next semi-colon.

  8. Click “Save Changes
  9. Now, you can install the software again using Fantastico. If you need further assistance please feel free to ask a question on our support center.

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n/a Points
2014-05-29 6:20 am

Thank you so much for posting this. You saved me a lot of hassle.

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