--- title: "How to Send an Invoice Through PayPal" description: "Accepting payments through the web must always be a secure transaction. If your customers don’t trust your site security, then they will likely move onto another company to conduct business...." url: https://www.inmotionhosting.com/support/website/ecommerce/how-to-send-an-invoice-through-paypal/ date: 2021-03-01 modified: 2023-11-29 author: "Carrie Smaha" categories: ["eCommerce"] type: post lang: en --- # How to Send an Invoice Through PayPal ![Send invoice through PayPal.](https://www.inmotionhosting.com/support/wp-content/uploads/2021/03/Paypal-Invoice-1024x538.png) Accepting payments through the web must always be a secure transaction. If your customers don’t trust your site security, then they will likely move onto another company to conduct business. Setting proper security protocols on [eCommerce servers](https://www.inmotionhosting.com/ecommerce-hosting) can be daunting, but with a free PayPal account, anyone can **Send an Invoice** from a customer or **Request Money** from a friend through PayPal’s mobile app and website. In this tutorial, I will show you how to send an invoice and request money to a customer through PayPal.com. In order to send a PayPal invoice, you will only need a PayPal account and your customer’s email address (where they will receive the invoice). The steps will be the same whether you have a personal or business PayPal account. - [How to Send an Invoice Through PayPal.com](#send-invoice) - [How to Request Money Through PayPal.com](#request-money) - [Check Invoice Status](#check-status) - [More eCommerce Resources](#resources) ## How to Send an Invoice Through PayPal.com 1. Log into PayPal. 2. Click **Send and Request** from the top menu. 3. On the next page, locate **More** from the sub-menu. 4. On the next page, select **Create an invoice** from the available options.![Select Create an Invoice on PayPal.com](https://www.inmotionhosting.com/support/wp-content/uploads/2023/11/PayPal-Create-Invoice.png) 5. On the *Invoicing* page, select the **Create Invoice** button in the upper right hand corner.![Select Create Invoice from the Invoicing page](https://www.inmotionhosting.com/support/wp-content/uploads/2023/11/PayPal-Invoicing-Screen.png) 6. On the **Invoice Creation** screen, there are a vast number of items to customize. Be sure to fill out the invoice with the required information and any pertinent details. Invoice options include:**Template:** Amounts only, Hours, Quantity**Bill To:** Bill Single or Multiple Customers, Email Address or Name (from your PayPal contacts)**Items:** Line Items, Quantity, Amounts, and optional Description**Message to Customer:** Seller Note to Customer, Terms and Conditions, Reference Number**More Options:** Upload Attachments, Memo to Self**Invoice:** Invoice Number, Due Date, Net Terms, Discounts, Shipping, Other Amounts**Payment Options:** Allow Partial Payment, Allow Tip![PayPal Invoice Creation](https://www.inmotionhosting.com/support/wp-content/uploads/2023/11/PayPal-Invoice-Creation.png) 7. Before you press the Send button, click on the **3 dots** next to it if you want to utilize any of these features: Share link to invoice, Save Draft, or Save as Template![PayPal Invoice Sharing Options](https://www.inmotionhosting.com/support/wp-content/uploads/2023/11/PayPal-Invoice-Sharing-Options.png) 8. Click **Send** to send the invoice to your customer(s). The final step, of course, it to wait for your money. Once you send the invoice, your customer will be notified via email. ## How to Request Money Through PayPal.com 1. Log into PayPal. 2. Click **Send and Request** from the top menu. 3. On the next page, locate **Request** from the sub-menu. 4. Locate your customer using any of the following: Name, Username, Email, Mobile Phone Number![PayPal Request Money menu and contact look up](https://www.inmotionhosting.com/support/wp-content/uploads/2023/11/PayPal-Business-Request-Money-from-Anyone.png) 5. Select the appropriate user from the results and click **Next**. 6. Enter the dollar **amount**, set the **currency**, and add a **note** to indicate what the invoice is for.![PayPal Request Money screen](https://www.inmotionhosting.com/support/wp-content/uploads/2023/11/PayPal-Business-Request-Money-Invoice.png) 7. Click **Request Now** to request money. ## Check Invoice Status From the main **Invoicing** page, you will find a list of all paid and unpaid invoices, plus any draft invoices. Next to each invoice, you can access additional options from the 3 dots menu including: - Record Payment – useful if your customer pays you with cash, check or ACH - Print - Download PDF - Share Link - Archive You can even send reminders to your clients in case they may have missed the email notification triggered by the initial invoice. ## More eCommerce Resources PayPal has a complete article about the differences between [payment gateways and payment processors](https://www.paypal.com/us/brc/article/what-is-a-payment-gateway) which is outside the scope of this article but good for you to know. Check out these other eCommerce resources - [PayPal Seller Tools](https://www.paypal.com/us/cshelp/topic/help_seller_tools_personal) - [Best WordPress eCommerce plugins](https://www.inmotionhosting.com/support/product-guides/wordpress-hosting/ecommerce-plugins/) - [eCommerce hosting options](https://www.inmotionhosting.com/ecommerce-hosting)