InMotion Hosting Support Center

You can add or update a credit card on file for your account within your Account Management Panel (AMP). Any time you want to change your credit card settings you can do so within AMP without having to contact InMotion Hosting Support.

Adding/Changing your Credit Card in AMP

  1. Log into your Account Management Panel
  2. In the Manage My Account menu, click the Update Credit Card button.
  3. You will then be on the Manage Payment Methods page. Click the View More/Edit button to view or update an existing card, or click the Add New Credit Card button to add a new card.

Updates to your Credit Card on file will take place immediately. If you find you need further assistance please feel free to ask a question on our support center website.

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n/a Points
2018-12-05 1:47 pm

Do you not accept AmEx?  I entered my card information and it doesn't show that my payment was accepted. 


42,829 Points
2018-12-06 3:45 am
They should be able to process your credit card. If you're having problems with it, then I highly recommend that you contact our billing department for further assistance.
n/a Points
2017-04-07 9:26 am
How can I remove the credit card I have as payment method
2,858 Points
2017-04-07 1:24 pm
Marcos, you can remove your current card by replacing it. Click on <span class="strong">View More / Edit</span> and then click <span class="strong">Replace with new Card</span>.
n/a Points
2016-10-17 1:08 pm

why not just take us there?  Why show us directions?  I want to give you money.  Make it easy.

43,761 Points
2016-10-17 3:50 pm
You have to be logged into your own account in order to make the change. That is why the directions are there, since the support center does not retain this type of information for security reasons.
n/a Points
2016-05-02 2:14 pm

I'd like to remove my credit card information completely from this system. How can I do this?



43,761 Points
2016-05-02 3:00 pm
If you had no card there, then none would appear. However, once information is entered for a card, there must always be information for one card on file.
n/a Points
2016-02-03 12:31 am

Hi, is that possible to buy hosting plans using other payment method? e.g western union. i'm in china,  it's  impossible for foreign student to apply for credit card, paypal and other. thank.

42,829 Points
2016-02-03 11:12 am
Hello Kris,

You can use Paypal as long as the charges are over $50. You would need to arrange that with the Billing (Customer Service) department. I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.
n/a Points
2016-01-07 4:45 pm

Can we only pay for our hosting plans with a credit card? I would like to pay with Paypal, is that possible? Are there any other options for payments besides credit cards? Thanks

31,539 Points
2016-01-07 5:45 pm
Hello Robert,

Thank you for contacting us. Yes, we can accept Paypal payments for charges over $50. To do so, please contact our Billing Team, so they can send a request.

You can also pay with a check by mailing it to our California office. Be sure to include your Primary domain in the memo section:
6100 Center Drive, Suite 1190 Los Angeles, CA 90045

In this case I also recommend contacting our Billing team to notify them that you want to pay with an alternate method.

Thank you,
n/a Points
2014-10-16 9:39 pm

i have renew the payment methode but i can't steel renew may its my domain...plase help

11,186 Points
2014-10-17 8:47 am
If you are having trouble renewing your domain through AMP, you may need to contact support in which they will be happy to perform this for you.

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