verify that this server is an authoritative nameserver

Avatar
  • Answered
Hello, i'm trying to do de mail authentication and I get this warning "Warning: cPanel is unable to verify that this server is an authoritative nameserver for “f2studio.es”." in the DKIM and SPF sections, how can I authorise my nameservers?
Avatar
Arn
Hello F2Studio, Thanks for the question about the Server being unable to verify that the server is authoritative. This has been identified as an issue by cPanel. As per the cPanel Email documentation, you can ignore this warning because: "The server does not view itself as the authoritative DNS server, but outside servers view it as the authoritative DNS server." I hope this helps to explain the issue. If you have any further questions or comments, please let us know. Regards, Arnel C.
Avatar
Arn
Hello F2studio, Sorry for the confusion over the mail authentication error that you're seeing. If your domain name servers are pointed to us then they are correct. The warning you're seeing is actually incorrect. The name servers actually are authoritative, but cPanel is not seeing them as such. You can find more information on the issue here. I hope this helps to answer your question, please let us know if you require any further assistance. Regards, Arnel C.