Account not yet activated

Avatar
  • Answered
Hi!

I purchased a Power package yesterday (05.26.) for 1 year. The purchase was successful, money was taken from my card. No phone call or email yet. How long does it take to activate?
Avatar
anonymous
Hello Alex.srb,

I have reached out to our customer service manager and she will be overseeing the confirmation of your account. Please look for either a phone call or email shortly.

Best Regards,
TJ Edens
Avatar
johnpaulb-imhs1
Hello alex.srb, Thank you for contacting us about activating your account. I see our confirmation team sent an email notification to the address you provided. You may have to check your spam box. They will attempt to reach out to you again. Also, feel free contact our Live Support at your convenience, they are available 24/7. If you have any further questions, feel free to post them below. Thank you, John-Paul B