i still don't get any phone confirmation call for pro shared hosting

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Yesterday I buy pro shared hosting. But I still don't get any confirmation phone call.
Domain name: spvalley.com
Name :Ferdous Azam
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Scott
Hello, Thank you for your question on confirmations. Our confirmations department strives to reach out within 30 minutes of a placed order to confirm. Sometimes there are issues with contacting by phone. In those cases they will send out an email. Be sure to check your Spam folder for the email as well. If you still wish to speak with the team, you can always contact the Live Confirmations team directly at your convenience. Kindest Regards, Scott M