I'm having trouble reaching my subdomain broadclass.power99.foundation

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Arnel C
  • Answered

Hello Power99,

Sorry for the issues with the domain.  I did a little research on your domain (power99.foundation) and your account.  I found that the domain is properly registered and pointing to our nameservers.  However, the domain is not set up as an addon domain or subdomain on your account.  This is done through cPanel.  To learn how to add an addon domain, please see this tutorial.  To use the subdomain name that you're using (broadclass.power99.foundation), you will need to add a subdomain AFTER you add the addon domain.  Once you get that done, give it a little bit of time for propagation (up to 24 hours- but it's usually just a few hours at most), then everything should work.  I hope that helps to answer your question! If you require further assistance please let us know!

Regards,
Arnel C.