I cannot log into WHM and CPANEL

Avatar
  • Answered
When I type in my cPanel or WHM username and password they are not being accepted. I Try to reset it via AMP but still dont work
Avatar
johnpaulb-imhs1
Hello, Thank you for your question. Since cPanel and WHM share a password, following our guide on resetting your cPanel password in AMP, should reset both. If it did not work, there may be a issue; please contact Live Support, so they can assist you in resetting the password, and investigate the problem further. If you have any further questions, feel free to post them below. Thank you, -John-Paul