Cannot connect to support chat

Avatar
  • Answered
I have tried a few times to connect with support chat, but when i do log in with name, email and domain, it says "connecting to server" and remains static...what i can i do to fix this?
Avatar
JeffMa
Our support chat is indeed working correctly as several individuals are able to chat every day. It sounds like there may be something within your browser that is effecting your ability to connect. Try clearing your browser cache or using another browser to clear up the issue.