Setting up dkim / spf for email
I'm having issues with many of my emails ending up in junk folders, which led me to 'email delivery' under my cpanel. Cpanel indicates a problem, but the auto-magic 'repair' button is greyed out.
I see the following message for both dkim and spf:
A “DKIM” record does not exist for this domain.
This system does not control DNS for the “---.net” domain. Contact the person responsible for the “ns2.inmotionhosting.com” and “ns.inmotionhosting.com” nameservers and request that they update the “DKIM” record with the following:
And the same message for SPF.
Who's the 'person responsible' and how do I get this set up? I don't see anything within my cpanel controls that'll let me manage this.
thanks!
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Satisfaction mark by Chrispo 5 years ago
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Hi Chrispo,
Thanks for the question about setting up DKIM and SPF records for email. You can set these records up using the cPanel. We have a tutorial called Strengthen Overall Email Authentication. The tutorial will walk you through the steps on how to enable it in cPanel. If you require further assistance with it, then please contact our live technical support team.
If you have any further questions or comments, please let us know.
Kindest regards,
Arnel C.