Junk -Spam form submissions
We keep getting emails from our client complaining that some of the Form submission requests from their website end up in her Junk folder. To clarify – we host their website with InMotion but we don’t have control over their email settings.
We are trying to explain to her that there's nothing we can do to prevent the incoming emails from being marked as Spam by their server but she points fingers at us.
Is there anything that can be done on the FORMS end (OUR END as forms host) OR the client’s email server end to not mark form submissions from their OWN website as JUNK? Is there something we can recommend her IT team to implement?
Hope you can help!
Thank you
We are trying to explain to her that there's nothing we can do to prevent the incoming emails from being marked as Spam by their server but she points fingers at us.
Is there anything that can be done on the FORMS end (OUR END as forms host) OR the client’s email server end to not mark form submissions from their OWN website as JUNK? Is there something we can recommend her IT team to implement?
Hope you can help!
Thank you
