what information do I need from my old hosting service in order to transfer the files?

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IMH Support Agent 1
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Hello Paul,

Thank you for contacting us about the information you will need to transfer files from your old service. The main information you will need to fill out to request a website transfer is: old host, hostname, old host username, old host password, number of databases, number of sites, and additional information.

Thank you,

John-Paul