Why is my website so slow to load?

  • updated
  • Answered

It seems that the website (OurMindsAreAmazing.com) is very slow loading and I'm concerned that I'm losing traffic...and customers!

Can you send along any insight as to why this might be?

Thanks!

Arnel C
  • Answered

Hello ProfHypno,

Thanks for the question about your website's speed.  If we take you site through a third party performance evaluation you can see some suggested issues.  I tested with gtmetrix.com and these are your results:  https://gtmetrix.com/reports/ourmindsareamazing.com/z2YR5VtQ.

One prominent issue that they identify are your images.  Using optimized images would help to reduce load time. Please review the report for further suggestions.  If you are unfamiliar with optimizing your site or code, then you may need to speak with an experienced website developer/designer.

If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.

Arn

Hello Norbertj,

Apologies for the problems with the decrease in site performance that you have been witnessing. I highly recommend that you submit a support ticket to our live technical support team. They have access to your account in order to assess the issues that may be causing the performance decrease - if you are an InMotion Hosting customer. Also, please make sure to perform a traceroute diagnostic and include the results of the test in your ticket. This will help to determine if the issue is related to your network routing to the hosting server. Please submit this information in your ticket and our live tech support team can give you more information in regards to why the site is performing the way it is.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.

christopherm
Hello clheureux, Thank you for your question about optimizing your site. This depends on the kind of site. It is certainly possible that your site could be affected by a shared hosting environment, but if the elements on the site are optimized sufficiently, a shared hosting environment should not cause serious latency. If you are using a CMS like WordPress remember that WordPress dynamically builds the site each time it loads. Even if you have caching programs installed, there may still be Javascript code that executes while the page is loading. In GTMetrix, they will suggest deferring Javascript parsing wherever possible. GTMetrix also will often recommend enabling gzip compression; this can be accomplished by adding the following into your .htaccess file: # Compress HTML, CSS, JavaScript, Text, XML and fonts AddOutputFilterByType DEFLATE application/javascript AddOutputFilterByType DEFLATE application/rss+xml AddOutputFilterByType DEFLATE application/vnd.ms-fontobject AddOutputFilterByType DEFLATE application/x-font AddOutputFilterByType DEFLATE application/x-font-opentype AddOutputFilterByType DEFLATE application/x-font-otf AddOutputFilterByType DEFLATE application/x-font-truetype AddOutputFilterByType DEFLATE application/x-font-ttf AddOutputFilterByType DEFLATE application/x-javascript AddOutputFilterByType DEFLATE application/xhtml+xml AddOutputFilterByType DEFLATE application/xml AddOutputFilterByType DEFLATE font/opentype AddOutputFilterByType DEFLATE font/otf AddOutputFilterByType DEFLATE font/ttf AddOutputFilterByType DEFLATE image/svg+xml AddOutputFilterByType DEFLATE image/x-icon AddOutputFilterByType DEFLATE text/css AddOutputFilterByType DEFLATE text/html AddOutputFilterByType DEFLATE text/javascript AddOutputFilterByType DEFLATE text/plain AddOutputFilterByType DEFLATE text/xml # Remove browser bugs (only needed for really old browsers) BrowserMatch ^Mozilla/4 gzip-only-text/html BrowserMatch ^Mozilla/4\.0[678] no-gzip BrowserMatch \bMSIE !no-gzip !gzip-only-text/html Header append Vary User-Agent These are some starting points, but it can be a long process analyzing the site for optimization opportunities. You will of course want to limit any resources that could cause the server to work harder to generate the pages. For example, compressing large images would be a plus. Best, Christopher M.
Arn
Hello Krymeleroy, Sorry that your website speed appeared slow the other day. I just ran a check with a third party website that measures website speed, and your site was graded well. It loads immediately for me. There are many issues that could have caused your site to load slow, but at present it is loading very quickly. If you require more inspection of your site, you can submit a ticket to have the website inspected. Make sure to include more specific information about when the issue happened and steps to duplicate any existing behavior. I hope this helps to answer your question, please let us know if you require any further assistance. Regards, Arnel C.
johnpaulb-imhs1

Hello,

Thank you for your question about website speed. In my tests the site seemed to load quickly at this time.

You can monitor your server load via SSH. I recommend reviewing the server logs around the reported slow times.

Also, if the website is loading slow when a lot of simultaneous users are on the website, you may want to consider using varnish caching. This allows you to serve cached pages from the RAM, instead of the hard disk. If you need help setting this up, you can submit a ticket request to Live support. They will quote any pricing if necessary before proceeding .

If you have any further questions, feel free to post them below.

Thank you,

John-Paul