I need to know what status is my website in

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Website Not Loading

I have been having a number of problems with my original website, so I just uploaded a bootstrap html5 website into my public_html directory and removed all of the other files that were associated with the previous website which I think was written in Joomla, however the site still will not load.

I can't find anything in CPanel to flush caches, etc. so I emptied the cache folder. I also added a new .htaccess file to the public directory and nothing. What else do I need to do.

My website is down
My website, www.tagrey.com, has been down for a week now. I know I'm on the ecbiz115 server and I'm assuming that's why it's not working. I saw on the Network Status page that my server through AT&T may be experiencing problems. http://status.inmotionhosting.com/

Is there an estimated time on when this problem will get fixed? I'd really like to be able to use my website.

Thank you,

Tiffany
I am trying to open my site, but all browsers return ERR_NAME_NOT_RESOLVED error

Hi. I have my domain registered on inmotion  hosting.

It seems to be a problem with the dns, please your help ASAP, thanks.

My website is down

Hi my website is down, when will it be operational again?

Email and hosted websites are down.

All email and websites that I hosts with Inmotion are down right now. Any idea when this will be resolved? I have been a happy in motion customer for years and this is the first time that I have seen this happen.

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JT S.
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Hello and sorry for your issue. I see no reported issues on status.inmotionhosting.com.

Please try the following:

Clear your browser cache

Redo your email setup process if needed

If you're still having issues, please contact our 24/7 Live Support directly.

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JT S.
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oneill sean76

My website went down on Friday, lnmotion hosting support advised that the servers were undergoing unplanned maintenance. Yesterday they said that it is a Prestashop php issue - Cannot load Zend Guard Loader - extension already loaded. I have no programming knowledge but I tried changing all of the php versions available. 5.3 gives me a white screen. The other versions 5.4 up to 7.3 all give me the 500 server error. I have no idea what to do now, my business relies on my prestashop.

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JT S.
  • Answer
  • Answered

Hello and sorry for your issue. I see no reported issues on status.inmotionhosting.com.

Please try the following:

Clear your browser cache

Redo your email setup process if needed

If you're still having issues, please contact our 24/7 Live Support directly.

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-1
jamesr

Thank you for your question tagrey!

Sorry for the trouble with the site not loading for you. We are able to get to your site with no problem. You may have a network problem between you and our server. We will need a Ping and Traceroute to determine where the connection loss is. Please follow the instructions in the following article.

Why is my server slow / how do I run a ping and tracert test?

When you run those tests, please email them to [email protected] That will go directly to our support staff. Our Tier 2 support will need to look at the results to determine what happened. Sorry for the inconvenience and hope we can get this resolved ASAP.

Sincerely,

James R