How do I troubleshoot the following error: (XID 9rn3p4) The domain “example.com” already exists in the userdata?

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Hello, I am trying to add on this existing domain (example.com) which is registered at InMotion Hosting and I am getting error:  (XID 9rn3p4) The domain “example.com” already exists in the userdata.

What am I doing wrong?

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anonymous
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Hi Andrew.

Thanks for posting your question regarding the Apache error you are receiving. The error indicates that the server is detecting the configuration for that domain already exists. I recommend reviewing your account to determine why it would indicate that.

For security purposes, we are unable to provide account specific information. Therefore, I recommend you contact our Live Technical Support for further assistance with your account. I hope this helps!

Sincerely,

Carlos D.