Hi, I am using FileZilla to connect to my server. If I put my host (ftp.domain) in the host I get an error. but if I put the IP instead it works. Why?
I get an error if I use my host:
Status: Resolving address of ftp.gkhneisser.com
Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".
Error: Could not connect to server
But when using the IP it works.
Why is that?
How would you rate the customer service you received?
Satisfaction mark by Mia Khneisser 5 years ago
Add a comment about quality of support you received (optional):
Your domain is pointing to the google servers, if you check here: https://whois.icann.org/en/lookup?name=gkhneisser.com you can confirm that they do not point to inmotionhosting, you have to change the dns and point them to this server, only this way you can occupy the domain instead of the ip