I don't have access to the Gmail account used to set up this account

Hello Mwoods, You can have the primary email address changed at any time by our support team if you lose access to it. To do so, you would need to contact our support department (open 24/7) with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you. Best Regards, Scott M