email alias bounces back
There is one email alias that always bounces back. I know it's a valid email and it has worked in the past. Is there some way to force email to receive and send to this alias?
Replies 1
There is one email alias that always bounces back. I know it's a valid email and it has worked in the past. Is there some way to force email to receive and send to this alias?
Hello Stephen,
Sorry for the problem with the email alias bouncing back. We're not sure if you're referring to an email alias address that you have on your account, or if you're talking about sending to an email alias that you don't manage. If you have the bounce messages, then they would help to trouble the issue. Please provide us with more information in order for us to investigate this issue. If you wish for the issue to be handled privately (as answers on the Support Center are public domain), then please contact our live technical support team. They will require verification that you have access to the account.
If you have any further questions or comments, please let us know.
Kindest regards,
Arnel C.