Unable to Wordpress administration dashboard from initial email

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I received initial email and logged into the in motion AMP    I had a new domain ... and waited two days but still unable to log into the Wordpress administration page long provided on my initial email to enter the username and password provided to me by you 

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Ronnie H.
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Thanks for checking in, and sorry to hear that you're having some trouble at the start. I removed your domain name for the sake of your privacy, but checked it before I did to confirm that the WordPress page is coming up. 

Are you able to access the page itself, just unable to log in? If that's the case, you can try logging in to your cPanel and accessing the site via Softaculous. You should also be able to try resetting the password from the wp-admin login page itself. 

If neither of those work, you can reset your WordPress password in a variety of ways. Lastly, you can always contact our 24/7 Technical Support staff directly and they can reset the password for you!

Avatar
Ronnie H.
  • Answer
  • Answered

Thanks for checking in, and sorry to hear that you're having some trouble at the start. I removed your domain name for the sake of your privacy, but checked it before I did to confirm that the WordPress page is coming up. 

Are you able to access the page itself, just unable to log in? If that's the case, you can try logging in to your cPanel and accessing the site via Softaculous. You should also be able to try resetting the password from the wp-admin login page itself. 

If neither of those work, you can reset your WordPress password in a variety of ways. Lastly, you can always contact our 24/7 Technical Support staff directly and they can reset the password for you!