Website Critical error after PHP Update & Unable to Logon WP-ADMIN
Using Wordpress I updated PHP out of security concerns and how the website will not display getting some Critical error. I took a Backup and simply thought I'd recover, but I keep getting an error that my ID is also not valid? Any way to do an off-line recovery of my website?
Hello Michael,
Sorry for the issues with your website not operating after updating the PHP version. First, I would double check which PHP version is running and if your WordPress site is compatible with it. I've provided the link that shows the versions and if they're compatible. Also, if you've changed versions, you need to give some thought to your plugins. If you have a security plugin that doesn't take kindly to the change, then may have locked you out.
I don't have any account information and we can't really give you password help in the support center since these responses are public. However, we do have several articles that should help you recover your admin login.
Changing the PHP version will not change your login ID or password, so it should not be changing it. The typical cause of that happening is when a security plugin goes awry and it stops letting you in. You may need to disable that plugin.
Can you do an "off-line" recovery of your website?
WordPress is an online application and even "offline" versions typically run with local web server and database server setups (e.g. WAMP or MAMP). If you want to recover a backup, you should reverse your PHP version first using either an .htaccess change or the option in cPanel (if you're an InMotion customer with the cPanel interface).
Then you can recover your WordPress backup so that you're working in the same version as before.
In regards to the original issue of seeing a critical error...check out how to enable WordPress Debugging. This article covers a variety of ways to make an error appear. If you're getting one. The official WordPress documentation also provides information that the article may not have covered.
I hope this helps! If you have any further questions or comments, please let us know.
Kindest Regards,
Arnel C.