My server for my database has been disabled. Need help

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  • updated
  • Under review

For some reason I am unable to connect to my database using the following php code (which has worked for years).

= = = 

$dbcnx = @mysql_connect("localhost", "mitten5_admin1", "password");

if (!$dbcnx) {

echo("

Unable to connect to the database server at this time

");

exit();

}

// select database name

$db_name = "mitten5_mittencontent";

mysql_select_db($db_name);

= = = 

I am not getting an error message from the first if statement. When I look at my account via the User Manager it says my service is disabled. 

How can I get service restored?

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John-Paul B
  • Under review

Hello,

Thank you for contacting us about a disabled database. Unless you have canceled your account, your database should not be disabled. If you are hosted with InMotion I recommend contacting our Live Support team so they can replicate the issue and provide account-specific assistance.

Thank you,

John-Paul