Error (800CCC0F-0-0-560) on outlook 365

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When I synchronize a domain account, the sent folder does not show me all the emails, it only shows me emails from 2019 to 2020, 2021 does not show me emails but 2022 does show them, this error only happens with outlook 365 version 2112

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Ronnie H.
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Based on reviewing Microsoft troubleshooting forums, it looks like general advice for this situation is to try re-syncing the specific folder, or a full resync. Some respondents indicated that a specific email or emails was the cause of the problem - the error message may help narrow down which email. I'd try to resync the folder a few times, and if not follow the troubleshooting advice here and here. Hope that helps!

Avatar
Ronnie H.
  • Answer
  • Answered

Based on reviewing Microsoft troubleshooting forums, it looks like general advice for this situation is to try re-syncing the specific folder, or a full resync. Some respondents indicated that a specific email or emails was the cause of the problem - the error message may help narrow down which email. I'd try to resync the folder a few times, and if not follow the troubleshooting advice here and here. Hope that helps!