I appear to be able to create an ftp account in cPanel, but I can't log in with either Terminal or Cyberduck. What am I doing wrong?

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Arnel C
  • Answered

Hello Joe,

Sorry for the issues with connecting with Terminal or Cyberduck.  Connecting using an FTP client is similar.  You can look at the tutorial for setting up the FileZilla FTP client to help you use at least one of your FTP clients. If you continue to have problems with connecting then you should contact our live technical support team.  They will be able to help you in a live session to determine what is causing the problem. 

If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.