Letsencrypt certificate expired!

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Since the IdentTrust DST Root CA X3 certificate expiring in September, 2021, my website is receiving a "not secure" warning in Chrome (Windows 7). Considering that 12% of windows users are still using win7, does Inmotion have any advice on how to remove such warnings. I have read that rebooting the server OS might resolve the issue.

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Ronnie H.
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Hello, and sorry to hear that you were having trouble with your Let's Encrypt SSLs. We recently implemented some updates that should solve the issues with Let's Encrypt SSLs, but unfortunately Windows 7 is out of the scope of our support. From my research, it seems that you can resolve it by manually downloading certain components of the SSL to your Windows 7 Third Party Root Certification Authorities directory on your device. That should remove the warning on your installation of Chrome. Hope that helps!

Avatar
Ronnie H.
  • Answer
  • Answered

Hello, and sorry to hear that you were having trouble with your Let's Encrypt SSLs. We recently implemented some updates that should solve the issues with Let's Encrypt SSLs, but unfortunately Windows 7 is out of the scope of our support. From my research, it seems that you can resolve it by manually downloading certain components of the SSL to your Windows 7 Third Party Root Certification Authorities directory on your device. That should remove the warning on your installation of Chrome. Hope that helps!